Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Bastrop Ages seen: 0 - 99 Joined ARC: 2021
Dr. Anderson's last day at ARC will be Tuesday, April 15, 2025. Please see below for physicians and advanced practice clinicians (APCs) he recommends to new patients wanting to transfer or establish care at ARC. Read letter.
ARC Bastrop
ARC Center Street
ARC Southwest
ARC Manor
ARC Kyle Plum Creek
ARC South 1st
Dr. Anderson grew up in Austin, from elementary school through high school. When he is not working, he enjoys spending time with friends and family, listening to a small but growing collection of vinyl, “making excellent cocktails,” renovating his 180-year-old home, and staying active to be able to continue enjoying life for as long as possible. Among Dr. Anderson’s favorite locales are Enchanted Rock, Hamilton Pool, “anywhere along the Colorado,” Store House Market, Astro Records – and others!
I chose a career in medicine for many reasons, but one moment in which a physician treated me with simple human kindness when I was at a low point definitely influenced my decision. I chose Family Medicine because I think it’s ideally situated as a “non-specialty” to have an impact on the community. Family Medicine doctors take care of the whole family and the community. I am an advisor. My job is to explain the science and medicine of illness and health in terms that make sense and then provide advice and options for how to treat illness and maintain health. I am here to help people align their healthcare with their beliefs and values.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Learn More
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
PrEP, or pre-exposure prophylaxis, is a way for people who do not have HIV to prevent getting HIV. This treatment, designed for people who are at substantial risk of getting HIV infection, consists of taking a pill every day.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-308-4311 Fax: 512-406-7397
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I'm thankful in all directions with Dr Anderson and all the staff. I'll follow Dr Anderson wherever he may be or go. He is my doctor.
The staff and Dr.s worked very hard to get me worked in to see the Doctor. They were very busy, but managed to get me in. I appreciate their diligence.
Dr. Anderson is awesome. He is friendly , knowledgeable and takes time to teach and explain lab values
Getting harder and tougher to make appointments or get questions answered or pass on bro to Drs office
Front desk, nurse, nurse navigator and doctor are always kind, considerate and very helpful.
Always a great appointment with Dr.Anderson
Listen to your body and seek medical attention when needed.
August 15, 2023 2 min read
Nathan W. Anderson, MD, Family Medicine at ARC Bastrop, explains why everyone should know their blood pressure numbers. Watch now.
November 2, 2022 3 min read
We’re excited to announce that ARC Bastrop is now open! Nathan W. Anderson, MD, Family Medicine, and Daniel T. Coelho, MD, Pediatrician, provide care to new and established patients. See why we’re excited.
August 18, 2021 < 1 min read
Dr. Anderson is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)