Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 0 - 18 Languages: Spanish Joined ARC: 2024
Dr. LeBoeuf grew up in Austin. In her free time, she enjoys spending time outdoors with her husband, young son, and two dogs. The family likes going on long walks in the neighborhood, taking their dogs to Zilker Park, going out on Lake Austin, and exploring new restaurants around Austin, as well as the Austin music scene. Among Dr. LeBoeuf’s favorite area locales are the Texas Hill Country and South Congress shops and restaurants.
I chose pediatrics because I have a passion for working with children and a desire to make a lasting impact on their lives. Being a pediatrician gives me the chance to build trusting relationships with families and the joy of seeing children grow and thrive. Parenting is incredibly challenging, and there’s no one-size-fits-all approach to raising children. My role is to support parents by providing guidance and resources to help keep their children healthy, safe, and happy. I partner with families, offering reassurance and evidence-based advice tailored to their individual needs.
ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.
Developmental and Autism screenings are tests that help diagnose developmental challenges in children.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Hearing screenings are tests to help identify hearing loss in children and its severity.
If you choose to breastfeed, your ARC pediatrician, Ob/Gyn, advanced practice clinician (APC), or care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents with specialized educational materials, classes, and visits with a lactation consultant, as needed.
Hearing loss screenings for newborns help determine if your baby has hearing loss.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctor's or advanced practice clinician's (APC) philosophy of caring for infants, children, and teens.
Our dedicated pediatricians and advanced practice clinicians (APCs) offer comprehensive 3-day and 2-week newborn visits designed to ensure the health and well-being of your newest family member.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
We did not wait very long in the waiting room and were seen on time. Dr. LeBoeuf was very helpful and great with him
The staff and provider was very kind and helpful on giving information that was needed. I also liked how smooth the whole visit went, until my child got his vaccine shots back to back it wasn’t so smooth after, maybe some resurgence if patient ok or ready in between shots but overall the visit and staff were great!
Britni is very thorough and knowledgeable
I loved that Dr. LeBoeuf was very accommodating for the three boys I brought in. We somehow made a mistake and she was able to still see all of them. I never felt rushed. She was very kind and through and very direct with my boys, especially the older one. She is lovely!
The doctor and nurse answered all my questions and concerns. They were great
She didn't seem very interested because my daughter was not her patient normally.
Welcome to the Pediatrics team at ARC South 1st Specialty & Pediatrics!
October 29, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)