Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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Lee Reichel, MD

Lee M. Reichel, MD

Orthopedics
Arm/ElbowHand
4.8of 5 | (766) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2015

512-346-6611 Look Up Insurance

About Lee M. Reichel, MD

  • In his free time, Dr. Reichel enjoys going for walks with his wife and children, cooking, and reading.

I am committed to providing the highest quality, individualized, and compassionate Orthopedic care. I strive to listen to patients and place myself in their position. Together, we can plan treatments that relieve pain and improve function, enabling patients to return to the activities they enjoy.

Services

Carpal Tunnel Release

Carpal Tunnel Release

Carpal tunnel release is a surgery used to treat and potentially heal carpal tunnel syndrome, which can be caused by injury, such as a sprain or fracture, repetitive use of a vibrating tool, or even a congenital predisposition (something that runs in families). 

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Cubital Tunnel Release

Cubital Tunnel Release

Cubital tunnel syndrome happens when the ulnar nerve, which passes through the cubital tunnel (a tunnel of muscle, ligament, and bone) on the inside of the elbow, becomes inflamed, swollen, and irritated.

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Elbow Surgery

Elbow Surgery

Elbow replacement surgery removes damaged areas of the elbow joint and replaces them with implants.

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Hand and Wrist Arthritis Treatment

Hand and Wrist Arthritis Treatment

ARC orthopedics treat arthritis of the hands and wrists.

Hand and Wrist Fracture Care

Hand and Wrist Fracture Care

ARC orthopedics provide treatment for fractured hands and wrists.

Hand Surgery

Hand Surgery

An ARC orthopedic hand surgeon can diagnose, treat, and monitor your rehabilitation quickly and effectively. Our orthopedic surgeons’ goal is to help improve function and reduce pain in your daily life, whether it’s caused by a new or old sports injury, arthritis, or repetitive use. 

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Nerve Surgery

Nerve Surgery

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Orthopedic Surgery

Orthopedic Surgery

ARC Orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of Orthopedic conditions, including total joint replacement and sports medicine. 

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Orthopedic Trauma

Orthopedic Trauma

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

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Tendon Surgery

Tendon Surgery

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Trigger Finger Release

Trigger Finger Release

Trigger finger is a condition in which the tendon sheath becomes inflamed and thickened and prevents the smooth extension or flexion of the finger or thumb. The finger may lock or "trigger" suddenly.

Learn More

Locations & Hours

  • map
    ARC Far West
    6835 Austin Center Blvd
    Austin, TX 78731
    Get Directions

    512-346-6611 Fax: 512-406-7315

    Mon-Fri: 7:00am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm
  • map
    ARC Medical Park Tower Orthopedics
    1301 West 38th Street Suite 102
    Austin, TX 78705
    Get Directions

    512-454-4561 Fax: 512-406-7330

    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Round Rock
    940 Hesters Crossing Road
    Round Rock, TX 78681
    Get Directions

    512-244-9024 Fax: 512-406-7342

    Mon-Fri: 7:15am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    COVID-19 Curbside Testing

    Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

    Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

Credentials

  • Board Certifications
    Board Certified in Orthopedic Surgery
  • Medical School
    State University of New York Upstate Medical University, Syracuse, NY, 2004
  • Fellowship
    University of Washington Hand Surgery Fellowship, Seattle, WA, 2010
    University of Minnesota Orthopedic Trauma Fellowship, St. Paul, MN, 2015
  • Residency
    Baylor College of Medicine, Department of Orthopedic Surgery, Houston, TX, 2009
  • Education
    B.S. in Biochemistry, Cornell University, Ithaca, NY, 1999
  • Professional Positions
    • Active Member of the American Association for Hand Surgery (AAHS)
    • Active Member of the American Society for Surgery of the Hand (ASSH)
    • Active Member of the Orthopedic Trauma Association (OTA)
    • Associate Editor (past): Journal of Hand Surgery
    • Associate Professor, Dell Medical School at The University of Texas at Austin
    • Authored or Co-authored multiple book chapters on Orthopedic problems in leading textbooks
    • Consultant Reviewer: Journal of Shoulder and Elbow Surgery and the HAND Journal
    • Fellow of the American Academy of Orthopedic Surgeons (AAOS)
    • Member, Travis County Medical Society
  • Awards & Honors
    • Alpha Omega Alpha Medical Honor Society, 2003
    • Austin Monthly, Top Doctor, 2020, 2021, 2022 
    • Austin Statesman, Best of the Best, Orthopedist, 2020
    • Completed a Hand & Microvascular Surgery Fellowship at the University of Washington (Seattle), 2010
    • Completed an Orthopedic Trauma Association Accredited Fellowship at the University of Minnesota (St. Paul), 2015
    • Published over 20 peer reviewed publications (19 in PubMed)
    • "Super Doctors" Texas Monthly, 2017, 2018, 2019, 2020, 2021, 2022

Patient Reviews

OVERALL PROVIDER RATING

Rating based on "Did the healthcare provider or doctor provide the care you expected?"

4.8out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • March 12, 2023

    Nurse was welcoming and made me feel at ease. Dr Reichel is Amazing and I couldn’t be in be in better hands. (pardon the pun)

  • March 11, 2023

    Dr. Reichel is one of the ARC doctors

  • March 9, 2023

    Doctor is excellent- very helpful info provided to me. However, Xray tech had me wait 55 minutes. I asked 3 times for xray admin staff - why I was not being seen in the order of my check-in. Staff along with the xray tech, made me and Dr Reichel waste 55 minutes before being seen. The checkin system is outdated & xray technician was unapologetic about his mistake (losing or misplacing my checkin slip.

  • March 7, 2023

    Dr Reichel is so good! Very personable and caring. He always remembers me and my other medical issues (cancer) and he always asks how things are going with recovery.

  • March 2, 2023

    Dr, Reichel is an amazing doctor. He attentively listens to my concerns and questions and gives me answers!! He would be one of the best orthopedics that I would refer people to.

  • March 1, 2023

    The Dr.’s nurse was very efficient and had a great attitude that put me at ease. The Dr was engaging, answered questions fully and explained his findings and recommendations very effectively and in a pleasant, down-to-earth conversation manner. The X-ray tech was careful and very thoughtful. It was an exceptional medical appointment from start to finish.

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Additional Resources

Dr. Reichel is currently accepting new patients at:

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)