ARC Privacy Policy
The Health Insurance Portability and Accountability Act (HIPAA)
HIPAA is the acronym for the Health Insurance Portability and Accountability Act of 1996. The Administrative Simplification provisions of HIPAA required the Department of Health and Human Services to establish national standards for electronic health care transactions and national identifiers for physicians, advanced practice clinicians (APCs) and other providers, health plans, and employers. It also addresses the security and privacy of health data. Adopting these standards will improve the efficiency and effectiveness of the nation's health care system.
The documents listed below describe Austin Regional Clinic's policies in regard to HIPAA. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Click on the link to access the document. If you have problems viewing the document you may need to download Acrobat Reader.
Austin Regional Clinic Notice of Privacy Practices
Aviso de Prácticas de Privacidad
How to file a Patient Privacy Complaint
If you believe your PHI has been or may have been used or disclosed in violation of HIPAA or the Texas Medical Records Privacy Act you may file a complaint with:
- If you have questions and would like additional information, you may contact our Patient Advocate Line at 512-231-5590.
To file a complaint, contact:
ARC Privacy Officer
6210 E. US Highway 290, Suite 240
Austin, Texas 78723; or
- The Texas Medical Board; or
- The Texas Attorney General's Consumer Protection Division; or
- The federal U.S. Department of Health and Human Services - Office of Civil Rights (OCR). The OCR accepts complaints electronically at its complaint portal website and also:
By mail:
Marisa Smith, Regional Manager
Office for Civil Rights - Region VI
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, TX 75202
By fax:
(202) 619-3818
OCR's Customer Response Center:
(800) 368-1019