Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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Jeffrey Padalecki, MD

Jeffrey R. Padalecki, MD

Orthopedics
HipKneeShoulderSports Medicine
4.7of 5 | (905) | View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2012

512-346-6611 Look Up Insurance

About Jeffrey R. Padalecki, MD

  • Dr. Padalecki is a native Texan who is thrilled to be practicing in the Austin area. Throughout his career, he has participated in the care of athletes of all levels, including many professional sports teams. Dr. Padalecki is a former collegiate athlete who continues to commit himself to staying active. He recently completed a Sports Medicine and Arthroscopy fellowship at the Steadman Clinic in Vail, CO. In his free time, Dr. Padalecki enjoys all sports and particularly loves running, biking, and water sports. He is married with three young children.

    Dr. Padalecki serves as the Medical Director for Ballet Austin.

I am committed to giving the patients of Central Texas a better class of Orthopedic care. My goal is to rapidly return patients to the game of life by focusing on the physical and emotional aspects of recovery. I try to accomplish this by building strong personal relationships with my patients and I always encourage a team approach to their recovery process.

Services

ACL Reconstruction

ACL Reconstruction

The ACL is the ligament in the knee that controls rotation and forward movement of the tibia (shin bone), and is the most common ligament to be injured. ACL reconstruction is a surgical treatment to restore stability at the knee joint.

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Fracture Care (Casting, Bracing, Surgery)

Fracture Care (Casting, Bracing, Surgery)

Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.

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Hip Arthroscopy

Hip Arthroscopy

Hip arthroscopy is a surgical procedure that allows doctors to view the hip joint without making a large incision (cut) through the skin and other soft tissues, and is used to diagnose and treat a wide range of hip problems.

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Labral Repair

Labral Repair

Labral repair surgery is a procedure used to reverse damage to the labrum, or cartilage, in the shoulder.

Learn More

Meniscus Surgery (Repair, Partial Meniscectomy)

Meniscus Surgery (Repair, Partial Meniscectomy)

Meniscus Surgery (Repair, Partial Meniscectomy) is a procedure to remove or repair a torn meniscus.

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Orthopedic Surgery

Orthopedic Surgery

ARC Orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of Orthopedic conditions, including total joint replacement and sports medicine. 

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Rotator Cuff Repair

Rotator Cuff Repair

The rotator cuff is made up of muscles and tendons that hold the shoulder in place, that allows you to lift your arm and reach up. A rotator cuff tear involves 1 or more rotator cuff tendons becoming inflamed and torn from overuse, aging, a fall on an outstretched hand, or a collision.

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Shoulder Replacement

Shoulder Replacement

Shoulder replacement surgery removes diseased or damaged bone in the shoulder and replaces it with an artificial joint.

Learn More

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Locations & Hours

  • map
    ARC Far West
    6835 Austin Center Blvd
    Austin, TX 78731
    Get Directions

    512-346-6611 Fax: 512-406-7315

    Mon-Fri: 7:00am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm
  • map
    ARC Medical Park Tower Orthopedics
    1301 West 38th Street Suite 102
    Austin, TX 78705
    Get Directions

    512-454-4561 Fax: 512-406-7330

    Mon-Fri: 8:00am - 5:00pm
    Sat-Sun: Closed
  • map
    ARC Southwest
    1807 West Slaughter Lane Suite 490
    Austin, TX 78748
    Get Directions

    512-282-8967 Fax: 512-406-7351

    Mon-Fri: 7:30am - 9:00pm
    Sat: 8:00am - 5:00pm
    Sun: 8:00am - 5:00pm

    Mon - Fri: 5:00pm - 9:00pm

    Sat & Sun: 8:00am - 5:00pm

    Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.

    COVID-19 Curbside Testing

    Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

    Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

Credentials

  • Board Certifications
    Board Certified in Orthopedic Surgery
  • Medical School
    The University of Texas Medical School at Houston, Houston, TX, 2006
  • Fellowship
    The Steadman Clinic, Vail, Colorado, Shoulder, Knee, and Hip Arthroscopy Fellowship, 2011-2012
  • Residency
    The University of Texas Southwestern Medical Center, Dallas, TX, 2011
  • Education
    B.S. in Engineering Sciences, Magna Cum Laude, St. Mary’s University, San Antonio, TX, 2002
  • Professional Positions
    • Candidate member, American Orthopaedic Society for Sports Medicine
    • Member, American Academy of Orthopaedic Surgeons
    • Member, American Medical Association
    • Member, Arthroscopy Association of North America
    • Member, Texas Medical Association
  • Awards & Honors
    • American Orthopaedic Association Resident Leadership Forum, UT Southwestern nominee, 2010
    • "Austin’s Top Doctors," Austin Monthly, 2021, 2022  
    • Compassionate Doctor Award, Vitals.com, 2010-2014, 2016, 2018
    • Patients’ Choice Award, Vitals.com, 2008-2018
    • St. Mary’s University Presidential Scholar Award, 2002
    • Texas Monthly Super Doctors “Rising Stars” - 2015, 2016, 2017

Patient Reviews

OVERALL PROVIDER RATING

Rating based on "Did the healthcare provider or doctor provide the care you expected?"

4.7out of 5

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

  • March 20, 2023

    Dr Padalecki was wonderfully helpful and fully discussed my presumptive diagnosis and future care going forward. He gave excellent suggestions on how to minimize my pain and avoid worsening my condition. He was sensitive to my travel plans and wish to still walk around Europe for 3 weeks and provided an Rx for pain alleviation. He is a total rock star - thanks Dr P!!

  • March 8, 2023

    I wasn’t seeing for an over an hour after my appointment time

  • March 6, 2023

    Dr Padalecki is excellent!

  • March 4, 2023

    We were quite late to be seen even though we got there early but otherwise good.

  • March 2, 2023

    Dr Padalecki was running behind- I had a 2:20 appt I believe he saw me at 3:15. I understand some days just go like that. However, he gave me my time allotted. He didn’t rush through and a listened to my concerns.. this is one of the things I look for in a doctor is there listening skills and not dismissing. I live far south, and I normally go to ARC Southwest, but I appreciate that doctor. Padalecki is willing to go to different locations. I am sure he favors one over another, but it is very helpful not having to travel to the Far Wedt or the 38th St. location. However, I did travel 38th St. location to get an appointment much sooner.

  • March 2, 2023

    Dr. Padalecki was very professional and knowledgeable

Resources

Additional Resources

Dr. Padalecki is currently accepting new patients at:

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)