NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 10 - 99 Joined ARC: 2014
In his leisure time, Dr. Driscoll enjoys spending time with friends and family, watersports, and UT athletics. His favorite Central Texas spots are the hill country and area lakes.
My goal is to provide patients with the same level of excellent service and compassionate care that I would offer a member of my own family.
The ACL is the ligament in the knee that controls rotation and forward movement of the tibia (shin bone), and is the most common ligament to be injured. ACL reconstruction is a surgical treatment to restore stability at the knee joint.
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Surgery for a distal biceps tendon tear repairs a tendon that is torn near the elbow. The distal biceps tendon connects the biceps muscle to the elbow bone.
Cartilage restoration is a procedure to stimulate the growth of new cartilage.
Open reduction and internal fixation (ORIF) is a type of surgery used to stabilize and heal a broken collarbone (clavicle). During an open reduction, orthopedic surgeons reposition your bone pieces surgically back into their correct alignment. Internal fixation is the method of physically reconnecting the bones using special screws, plates, wires, or nails to position the bones correctly.
Elbow fractures can be caused by falls on the elbow, direct blows to the elbow, and falling on an outstretched hand where the elbow is bracing the fall.
Elbow pain may include discomfort in the area's joints, muscles, tendons, or ligaments.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Fracture surgery is used to stabilize and heal a broken bone.
Hip arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
Hip arthroscopy is a surgical procedure that allows doctors to view the hip joint without making a large incision (cut) through the skin and other soft tissues, and is used to diagnose and treat a wide range of hip problems.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your hip pain and provide treatment to relieve or reduce discomfort.
Knee arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
Arthroscopy is a minimally invasive procedure, which means it uses only small incisions, used to diagnose and treat conditions that affect joints in the knees.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your knee pain and provide treatment to relieve or reduce discomfort.
Labral repair surgery is a procedure used to reverse damage to the labrum, or cartilage, in the shoulder.
Meniscus Surgery (Repair, Partial Meniscectomy) is a procedure to remove or repair a torn meniscus.
ARC orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of orthopedic conditions, including total joint replacement and sports medicine.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
The rotator cuff is made up of muscles and tendons that hold the shoulder in place, that allows you to lift your arm and reach up. A rotator cuff tear involves 1 or more rotator cuff tendons becoming inflamed and torn from overuse, aging, a fall on an outstretched hand, or a collision.
Arthroscopy is a minimally invasive surgery (it doesn't need a large incision) that offers faster recovery and less pain than open surgery. Arthroscopy is used to look inside a joint with the use of a scope (arthroscope) to inspect and possibly repair the inside of the shoulder.
ARC physicians and advanced practice clinicians (APCs) provide care to relieve or reduce shoulder pain and discomfort.
Shoulder replacement surgery removes diseased or damaged bone in the shoulder and replaces it with an artificial joint.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
Procedure to repair a patella dislocation, which occurs when the knee cap pops sideways out of its vertical groove at the knee joint, usually caused by force, from a collision, a fall or a bad step.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Viscosupplement injections introduce hyaluronic acid into your joints to help reduce pain and swelling.
512-259-3467 Fax: 512-406-7303
512-454-4561 Fax: 512-406-7330
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I have met Dr. Driscoll twice this year, he listened keenly each time, he provided more than one treatment option, he seemed genuine and cared about my wellness. I stopped seeing Dr Butler as my PCP because he did not seem to care despite him knowing very well that I'm also a healthcare provider.
Xray tech did a great job too.
Was very disappointed because aside from him not wanting to do surgery. He really didn't provide information on the cons of not having surgery. Or even how to care for it. When I asked if there was no surgery would I be able to do thing I like? He asked.like what? I said Hiking, walking things like that. He said I think so. Then said I would eventually need knee replacement. So why delay the inevitable is my question?
Dr.. Driscoll and staff are extremely helpful, caring and non -hurried
Wonderful care
Fast efficient and knowledgeable. Great visit
28 ARC physicians representing 11 specialties have been named 2024 Super Doctors®. Find out who made the list!
November 27, 2024 < 1 min read
ARC Orthopedist Dr. Matthew Driscoll shares insight into what happens with an ACL injury.
September 11, 2024 3 min read
Matthew Driscoll, MD shares insights on diagnosis and treatment options for rotator cuff tears.
June 6, 2024 3 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)