ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Medical Plaza Specialty Ages seen: 18 - 99 Languages: Igbo Joined ARC: 2020
Dr. Chiejina spent most of her teenage years in Nigeria, in west Africa. When she is not working, she enjoys spending quality time with her family, working out at the gym, going to movies, reading, and cooking. Dr. Chiejina also enjoys walking along the riverbank, shopping, exploring restaurants and food trucks, and listening to live music.
Dr. Chiejina performs screenings and procedures at:
My desire to pursue a career in gastroenterology was driven mostly by values instilled in me by my faith and family, especially my physician father. Thus, being a physician is a true calling and privilege for me. Gastroenterology provides a fascinating blend of being an intellectual physician and having endoscopic technical skills. I believe that delivering compassionate care to my patients at their most vulnerable times is of utmost importance. I also delight in building healthy relationships with my patients so they can be fully involved in shared decision-making for their individual health needs. Respecting individual rights, privileges and preferences, and providing timely, high-quality health care to patients can best be achieved through a team approach.
An anoscopy allows your provider to examine the anal canal and rectum with an anoscope to help diagnose anal and rectal conditions.
Learn More
A colonoscopy is a safe and effective way to test for cancer in the colon or rectum (colorectal cancer). A colon cancer screening is typically a 20-30 minute outpatient procedure performed at a hospital or surgery center.
Screening tests for colorectal cancer, as well as methods to try to prevent it. In addition to regular colorectal cancer screenings, exercise and maintaining a healthy weight can reduce your risk of colorectal cancer.
What you eat can contribute to digestive problems. Changing your diet and lifestyle, avoiding certain foods, and managing stress may offer significant benefits.
An esophageal dilation is used to widen a narrowed section of your esophagus, relieving difficulty swallowing or dysphagia.
This procedure allows the healthcare provider to check the inside of a part of the large intestine.
Gastroenterologists can evaluate and treat diseases that affect the digestive system, which includes the gastrointestinal tract (esophagus, stomach, small intestine, large intestine, rectum, and anus) as well as the pancreas, liver, bile ducts, and gallbladder.
Helicobacter pylori (H. pylori) is a type of bacteria that infects your stomach. It can damage the tissue in your stomach and the first part of your small intestine.
IV delivered drug infusions for patients with inflammatory bowel disease (IBD).
A small bowel enteroscopy is a test that allows a provider to examine the deeper small intestine.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
An upper endoscopy is a procedure to examine the inner lining of the upper digestive tract.
512-260-1581 Fax: 512-406-7309
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Very friendly staff. Dr was very pleasant and heloful
I was referred to a GI because my PCP couldn't figure out what was wrong after numerous tests. The GI literally only did one test and told me “well there are many things that could cause this issue you’re having” and suggested I go back to my PCP. I feel like I completely wasted my time as this is a GI issues I am having and it felt like I was just rushed out of the room and the doctor was not taking the time to listen to what I was actually saying. Something is wrong. I know my body. I shouldn’t have to beg for more than one test to be done to figure out the issue, especially when it would be something serious.
I was happy to be seen and heard and I appreciate the doctor gave me medication to help me with my problem.
Handled urgent appt request well, listened and answered all questions, considered the information I provided about past care, what worked/didn't, offered a new treatment that I had no previously tried, did not default immediately to a costly diagnostic procedure. Excellent all around.
Dr. Maria seems to be the type of doctor who truly cares about her patients. She answered all my questions and I felt very comfortable with her.
Didn’t see the doctor until one hour after my scheduled appointment since the previous patient was taking too long. Was talked over when I was explaining why I was at the doctor and the advice given was seemed contradictory. The doctor said she’ll “be right back” and never came back and the nurse told me I could leave after waiting for a few minutes.
The ARC Gastroenterology and Cardiology specialists have moved from ARC Far West Medical Tower to their location across the street in the Austin Surgical Plaza.
December 10, 2020 < 1 min read
Dr. Chiejina is currently accepting new patients. Call to schedule at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)