Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC East 7th Ages seen: 16 - 99 Joined ARC: 2024
Bridgette Beattie grew up in the Metro Atlanta, GA, area. In her free time, she enjoys trying new restaurants with her significant other, taking her dog, Luna, on a walk, soaking up snuggles with her nephews in South Austin, and lounging by the pool. Among her favorite area locales are Barton Springs and Deep Eddy pools in the hot months!
Learn more about Physician Assistants.
I was always fascinated with health care and the human body, so medicine was the only choice that made sense to me; it was my Plan A and Plan Z. I love working in family medicine because I get to diagnose and manage every type of illness, and every day is different. I believe in working with my patients as a team. Maintaining good health is a collaborative effort and requires open and honest communication in addition to sometimes meeting patients where they are or finding compromises if needed.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
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An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
737-910-6700 Fax: 512-406-6296
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Doctor Beattie is so through and kind Truly cares about me as a new patient in all facets of my healthcare and it showed Not like my first experience at another ARC facility with another doctor Dr. Beattie was perfect and I appreciated her attention to detail so much
Bridgette Beattie PA-C is a wonderful provider. She is kind, listens, and I truly trust her with my health care.
I was greeted by two ladies who checked me in. They were exceptionally nice and cordial. Within a short time, the nurse came to get me, she took my vitals, administered a short questionnaire, and responded to my questions; she was exceptionally nice. Later, I must have spent 30 minutes or more with Bridgett. She was extremely knowledgeable and healthful. Lastly, tech drew my blood and she too was very warm, knowledgeable, caring, and helpful. I cannot remember the last time I did anything and everyone's personality, care, and knowledge were simply exceptional. I can hardly wait for my next visit.
Beattie took the time to listen to me and brainstorm my symptoms.
I really liked the my first time experience at ARC. The medical assistant was very helpful and polite. The provider I also on my appointment was very helpful with the issue I had encountered during the visit.
It was nice and easy and I had no problem getting in or out of the office
Welcome to the Family Medicine team at ARC East 7th!
July 15, 2024 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)