COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023ARC MyChart Downtime 12/3/22
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, December 3 to 7:00am December 4. To schedule an appointment during this time, please call your clinic and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC East 7th Ages seen from 16 to 99
Dr. Parsons grew up in central Kentucky. She has a special interest within her practice for LGBTQIA+ medicine, gender health medicine, and sexual health. When she is not working, Dr. Parsons is out trying to explore all that Austin has to offer. Being relatively new to the city, she says “there’s a lot to find!” At home, Dr. Parsons enjoys cuddling with her corgi, and cooking. She is on the lookout for new favorite places!
I love family medicine because we have the opportunity to be a huge part of our patients’ lives, not just their health. Family Medicine is so much more than treating conditions – sometimes the most powerful medicine we can ever give is just our time and to let our patients know a friend is listening. I believe my job as a physician is to simply give all the best information I can to allow my patient to make the best decision about their health. The doctor-patient relationship works best when it is a partnership. I am particularly interested in LGBTQIA+ and Gender Health medicine, and I continue to grow and learn with the assistance of all my patients in this community.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
As with many other conditions, finding HIV early offers more chances for successful treatment. ARC offers HIV testing. ARC also offers PrEP treatment for people who do not have HIV.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Nexaplanon implants work by using a hormone that stops an egg from being released by your ovary and prevents sperm from reaching the egg.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-910-6700 Fax: 512-406-6296
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
Great Team
I loved my visit everyone was amazing
The ease of scheduling my appointment, the friendly staff and excellent service. A very positive experience! Thank you!
Caring and friendly staff all around
great office visit easy and quick
Everyone is always super friendly and efficient and Dr. Parsons addressed all my concerns professionally and with uncommon kindness!
Dr. Parsons is currently accepting new patients, ages 16 and older | Telemedicine visits are available.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)