Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

MyChart Login Help Me Book

Timely texts, communication preferences, two-factor authentication

ARC is now sending text messages (SMS) directly from our electronic medical record (EMR) system. Messages display the SMS code number 27903. We aim to improve patient communications and services by providing timely and convenient updates regarding billing, scheduling, appointment notifications, and more.

Along with expanded text message services, MyChart users are also opted-in to two-factor authentication (2FA), with codes sent via SMS as well. You can fine-tune your text message options in MyChart to ensure you get the notifications you want.

You will continue to receive text messages from other ARC code numbers for registration, appointments, after-visit surveys, and weather emergencies.

Timely text messages

Most established ARC patients have already opted in to receive text messages and already receive appointment confirmation and some health reminder texts. If you have not opted in, you can do so 3 ways:

  • By text: Send a text message with the word "START" to 27903 to opt-in. ​
  • Through MyChart: Go to Your Menu > Communication Preferences to opt-in and customize your text message preferences. If you have already opted in, the Text message line will be toggled on and green.
  • At your next call or visit: On the phone with registration or during check-in, let staff know you would like to opt-in for text messages, and they can assist.

Customize your communication preferences

  1. Go to Your Menu.
  2. Click on Communication Preferences.
  3. Verify that your email and phone number are listed correctly in Contact Information. If you need to make changes, click on “Review contact information.”
  4. Click on a category to adjust your preferences.
  5. You can personalize how you receive your notifications. Click on Advanced Settings for even more control.
    Please note: Some notification options will be locked to ensure that you still receive them, as they are important to your care at ARC and cannot be turned off completely.

Two-factor authentication

All MyChart users will be automatically opted-in to two-factor authentication. For safety and security, this cannot be turned off.

  1. At login, MyChart will send a text with a security code to your listed mobile number to verify your identity.
  2. Enter the code and check the box to Skip this step next time. You can log in without a new code for 30 days. After 30 days, you’ll receive a text code at your next login to verify your identity.
  3. Click Verify.

If you choose to opt out of text messages from 27903, you will continue to receive text messages from other ARC SMS code numbers and email or physical mail communications based on your listed communication preferences. You will still receive texts for two-factor authentication as well. ARC billing will also send emails about balances if you opt out of texts.