Download your visit and health summaries in ARC MyChart

Download a visit summary

You can download one or multiple visit summaries in MyChart. A short health summary (previously named Lucy Summary) will also be downloaded.

  1. Click on Your Menu, then select Document Center.

  2. Click Visit Records. If you are on the mobile app, you will be redirected to your account on your mobile internet browser.

  3. Choose a Single Visit, Date Range, or All Visits.

  4. The short health summary and visit record(s) can all be previewed and downloaded from this screen.

  5. Click on View your download to go to the Requested Records page.

  6. MyChart will redirect you to the Requested Records page. Click on the Refresh this page link to check if it ready to download. You may need to refresh a few times depending on the size of the file. Click the Download button when it appears on the page.



  7. Click Download in the confirmation window. A .zip file will download and you can unzip it and save it to your device, a USB drive, or print it.



    You can also request a copy of your records at the ARC Medical Records Release of Information (ROI) Forms page or by calling 512-483-9598.

Download a School Health Summary

The School Health Summary includes health information commonly requested by schools, daycares, and other organizations. This includes an Asthma Action Plan, if your child has one in place with ARC.

  1. Click on Your Menu.
  2. Click on Sharing Hub.

  3. Click on Download School Health Summary in the “Already know which sharing option you want?” section.

  4. Mark the acknowledgment checkbox and click Request Download. The page will redirect to your Requested Records, and you’ll be notified when the summary is ready to download.