NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Quarry Lake Ages seen: 18 - 99 Languages: Urdu Joined ARC: 2021
Dr. Khan currently has long wait times for new patients. Please see below for physicians she recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Khan is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Khan grew up in Karachi, Pakistan, a “wonderful coastal, cosmopolitan city with great culture, food, and beauty!” In her free time, Dr. Khan enjoys playing with her daughter, reading, taking nature walks with her family, and “food!” Her favorite local spot is Lady Bird Lake and the park – she says it’s a great spot to relax, rewind, and enjoy nature and the city around it. Fun fact – Dr. Khan enjoys elocution and debated twice (won once) at the national level, at the All Pakistan Annual English Debate!
When I was in school, I wanted to be an astronaut! But later in life, things changed for me … I came across a wonderful Biology professor who made me re-think my career choices. I was really drawn toward human physiology and pathology; hence, medicine became my obvious choice. I believe in a holistic approach, treating not just the problem. The human body is a miraculous machine, and we have to look at the entire machine and take care of all of it. I am a strong proponent of preventive medicine and believe that we have miles to go with this approach.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
Learn More
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-338-8388 Fax: 512-406-6274
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Very efficient
Dr Khan is a great doctor and I appreciate her so much!
She was thorough, answered my questions, and provided an effective treatment. A bit of grace would go a long way though...
Quick, easy and professional.
I love Dr. Khan. She takes her time and discusses my health concerns to make sure I understand my treatment and options.
Dr Khan confirmed the steps I had already taken to mitigate my problem. Plus she suggested I also try an additional over-the-counter product to add to my data regimen.
ARC is pleased to announce that Durreshahwar K. Khan, MD, Internal Medicine, has joined the team at ARC Quarry Lake. Learn more about Dr. Khan’s philosophy and health tips.
August 2, 2021 1 min read
Dr. Khan is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)