HIV Prophylaxis (PrEP) | Austin Regional Clinic

HIV prevention treatment

PrEP, or pre-exposure prophylaxis, is a way to prevent people who do not have HIV/AIDS from getting it. This treatment, designed for people who are at substantial risk of getting HIV infection, consists of taking a pill every day. The pill (Truvada) contains two medicines (tenofovir and emtricitabine) that are used in combination with other medicines to treat HIV. When someone is exposed to HIV through high-risk behaviors, these medicines can work to keep the virus from establishing a permanent infection.

Effectiveness of PrEP treatment

When taken consistently, PrEP has been shown to reduce the risk of HIV infection in people who are at high risk by up to 92%. People who use PrEP must commit to taking the drug every day and seeing their health care provider for follow-up every three months.

PrEP is a powerful HIV prevention tool, but it does not protect against STDs. When combined with condoms and other prevention methods, PrEP offers greater protection than when used alone.

PrEP FAQs

How effective is PrEP treatment?
PrEP reduces the risk of getting HIV from sex by up to 99% when taken as prescribed.
Although there is less information about how effective PrEP pills are among people who inject drugs, we know that PrEP pills reduce the risk of getting HIV by at least 74% when taken as prescribed. Currently, PrEP shots are not recommended for people who inject drugs.
PrEP is less effective when not taken as prescribed.
How long does it take for PrEP treatment to work?
For receptive anal sex (bottoming), PrEP pills reach maximum protection from HIV at about seven days of daily use.
For receptive vaginal sex and injection drug use, PrEP pills reach maximum protection at about 21 days of daily use.
No data is available for PrEP pill effectiveness for insertive anal sex (topping) or insertive vaginal sex.
We don’t know how long it takes for PrEP shots to reach maximum protection during sex.
What are the side effects that may come from PrEP treatment?
Some people experience side effects like diarrhea, nausea, headache, fatigue, and stomach pain. These side effects usually go away over time.
Tell your ARC provider about any side effects that are severe or do not go away.
If I am not at ongoing risk for getting HIV, can I take PrEP only when I’m at risk?
Taking PrEP pills only when you are at risk for contracting HIV is known as “on-demand” PrEP. The “on-demand” method is not approved by the U.S. Food and Drug Administration (FDA) and is not recommended by CDC. Taking PrEP as prescribed is currently the only FDA-approved schedule for taking PrEP to prevent HIV. When taken as prescribed, PrEP is highly effective for preventing HIV.
What if I need to stop taking PrEP?
There are several reasons why people stop taking PrEP:
- Your risk of getting HIV becomes low because of changes in your life.
- You don’t want to take a pill as prescribed or often forget to take your pills.
- You have side effects from the medicine that are interfering with your life.
- Blood tests show that your body is reacting to PrEP in unsafe ways.
Talk to your ARC provider about other HIV prevention methods that may work better for you if you need to stop taking PrEP.
If I stopped taking PrEP, how do I start taking it again?
Talk to your ARC provider if you are considering resuming PrEP. Before restarting PrEP, you must undergo an HIV test and confirm a negative test result. Your ARC provider will notify you if additional testing is needed.
Can I take PrEP just once if I think I might have recently been exposed to HIV?
PrEP is for people who are at ongoing risk for HIV.
PrEP is not the right choice for people who may have been exposed to HIV in the last 72 hours.
If you may have been exposed to HIV in the last 72 hours, talk to your ARC provider, an emergency room doctor, or an urgent care provider about PEP (post-exposure prophylaxis).
Can I take PrEP while on birth control?
There are no known interactions between PrEP and hormone-based birth control methods, e.g., the pill, patch, ring, shot, implant, or IUD. It is safe to use both at the same time.
Will PrEP interfere with my hormone therapy?
There are no known drug conflicts between PrEP and hormone therapy, and there is no reason why the drugs cannot be taken at the same time.
Can I stop using condoms if I take PrEP?
- PrEP provides protection from HIV but does not protect against other sexually transmitted diseases (STDs) or prevent pregnancy.
- Condoms can help prevent other STDs that can be transmitted through genital fluids, such as gonorrhea and chlamydia.
- Condoms are less effective at preventing STDs that can be transmitted through sores or cuts on the skin, like human papillomavirus, genital herpes, and syphilis.
Can I take PrEP during pregnancy or while breastfeeding?
If you have a partner with HIV and are considering getting pregnant, talk to your ARC provider about PrEP if you’re not already taking it. PrEP may be an option to help protect you and your baby from getting HIV while you try to get pregnant, during pregnancy, or while breastfeeding.
Can adolescents take PrEP?
Yes. PrEP pills are approved for use by adolescents without HIV who weigh at least 77 pounds (35 kg) and at risk for getting HIV from sex or injection drug use.

Locations & Providers

ARC Bastrop
622 West State Highway 71
Suite 102
Bastrop, TX 78602
Get Directions
- Nathan W. Anderson, MD
  Nathan W. Anderson, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 0 - 99
  Book Now
512-308-4311
ARC Buda
3420 FM 967
Suite B-100
Buda, TX 78610
Get Directions
- MaryAnn Cecelia Katherine Gamble, MD
  MaryAnn Cecelia Katherine Gamble, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Languages: Spanish Ages Seen: 6 - 99
  Book Now
512-295-1608
ARC East 7th
2785 East 7th Street
Austin, TX 78702
Get Directions
- Natalie A. Williams, MD
  Natalie A. Williams, MD
  Family Medicine Healthiness Program
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 5 - 99
  Book Now
737-910-6700
ARC Far West
6835 Austin Center Boulevard
Austin, TX 78731
Get Directions
- Christopher Chang, MD
  Christopher Chang, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Languages: Mandarin, Spanish Ages Seen: 6 - 99
  Book Now
- Bruce M. Doxey, MD
  Bruce M. Doxey, MD
  Family Medicine
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 7 - 99
- Jesse W. Dunkle, MD, MPH
  Jesse W. Dunkle, MD, MPH
  Internal Medicine
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 18 - 99
  Book Now
- Megan H. Hoang, APRN, FNP-C
  Megan H. Hoang, APRN, FNP-C
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 16 - 99
  Book Now
- Hillary Gwen Miller, MD
  Hillary Gwen Miller, MD
  Family Medicine Healthiness Program
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 18 - 99
  Book Now
512-346-6611
ARC Kelly Lane
2100 Autumn Slate Drive
Suite 150
Pflugerville, TX 78660
Get Directions
- Travis M. Averitt, DO
  Travis M. Averitt, DO
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 16 - 99
  Book Now
- Sangeetha Mariappan, MD, MPH
  Sangeetha Mariappan, MD, MPH
  Family Medicine
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 16 - 99
  Book Now
737-220-7200
ARC Kyle Plum Creek
4100 Everett Street
Suite 400
Kyle, TX 78640
Get Directions
- Tera C. Brooks, MD
  Tera C. Brooks, MD
  Family Medicine Healthiness Program
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Languages: French Ages Seen: 6 - 99
  Book Now
- Shane C. Constable, MD
  Shane C. Constable, MD
  Family Medicine Healthiness Program
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 1 - 99
  Book Now
- Dana M. Garcia, MD
  Dana M. Garcia, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 9 - 99
512-295-1333
ARC Round Rock
940 Hesters Crossing Road
Round Rock, TX 78681
Get Directions
- Daniel J. Kelly, MD
  Daniel J. Kelly, MD
  Family Medicine Healthiness Program
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 16 - 99
  Book Now
- Michelle S. Kuczkowski, APRN, MSN, FNP-C
  Michelle S. Kuczkowski, APRN, MSN, FNP-C
  Family Medicine Healthiness Program
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 5 - 99
  Book Now
- Miriam U. Nnabuihe, APRN, FNP-C
  Miriam U. Nnabuihe, APRN, FNP-C
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Languages: Igbo Ages Seen: 18 - 99
  Book Now
512-244-9024
ARC South 1st
3828 South 1st Street
Austin, TX 78704
Get Directions
- Donald R. Brode, MD
  Donald R. Brode, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Ages Seen: 0 - 99
  Book Now
512-443-1311
ARC Southwest
1807 West Slaughter Lane
Suite 490
Austin, TX 78748
Get Directions
- Rudxandra Aguiar, MD
  Rudxandra Aguiar, MD
  Internal Medicine
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Languages: Spanish Ages Seen: 18 - 99
  Book Now
- Mark S. Ambler, MD
  Mark S. Ambler, MD
  Family Medicine
  4.8
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Languages: Spanish Ages Seen: 2 - 99
  Book Now
- Erin R. Burge, APRN, MSN, RN, FNP-C
  Erin R. Burge, APRN, MSN, RN, FNP-C
  Family Medicine Healthiness Program
  4.7
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 18 - 99
  Book Now
- Jeffrey W. Champ, MD
  Jeffrey W. Champ, MD
  Family Medicine Healthiness Program
  4.6
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients Ages Seen: 18 - 99
  Book Now
512-282-8967

ARC HIV Prophylaxis (PrEP)

HIV prevention treatment

Effectiveness of PrEP treatment

PrEP FAQs

How effective is PrEP treatment?

How long does it take for PrEP treatment to work?

What are the side effects that may come from PrEP treatment?

If I am not at ongoing risk for getting HIV, can I take PrEP only when I’m at risk?

What if I need to stop taking PrEP?

If I stopped taking PrEP, how do I start taking it again?

Can I take PrEP just once if I think I might have recently been exposed to HIV?

Can I take PrEP while on birth control?

Will PrEP interfere with my hormone therapy?

Can I stop using condoms if I take PrEP?

Can I take PrEP during pregnancy or while breastfeeding?

Can adolescents take PrEP?

Locations & Providers

Nathan W. Anderson, MD

MaryAnn Cecelia Katherine Gamble, MD

Natalie A. Williams, MD

Christopher Chang, MD

Bruce M. Doxey, MD

Jesse W. Dunkle, MD, MPH

Megan H. Hoang, APRN, FNP-C

Hillary Gwen Miller, MD

Travis M. Averitt, DO

Sangeetha Mariappan, MD, MPH

Tera C. Brooks, MD

Shane C. Constable, MD

Dana M. Garcia, MD

Daniel J. Kelly, MD

Michelle S. Kuczkowski, APRN, MSN, FNP-C

Miriam U. Nnabuihe, APRN, FNP-C

Donald R. Brode, MD

Rudxandra Aguiar, MD

Mark S. Ambler, MD

Erin R. Burge, APRN, MSN, RN, FNP-C

Jeffrey W. Champ, MD

Resources

Additional Resources

Affordable Care Act (ACA) marketplace enrollment

Medicare annual enrollment

ARC in-network with UHC

ARC HIV Prophylaxis (PrEP)

HIV prevention treatment

Effectiveness of PrEP treatment

PrEP FAQs

How effective is PrEP treatment?

How long does it take for PrEP treatment to work?

What are the side effects that may come from PrEP treatment?

If I am not at ongoing risk for getting HIV, can I take PrEP only when I’m at risk?

What if I need to stop taking PrEP?

If I stopped taking PrEP, how do I start taking it again?

Can I take PrEP just once if I think I might have recently been exposed to HIV?

Can I take PrEP while on birth control?

Will PrEP interfere with my hormone therapy?

Can I stop using condoms if I take PrEP?

Can I take PrEP during pregnancy or while breastfeeding?

Can adolescents take PrEP?

Locations & Providers

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?