NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Kyle Plum Creek Ages seen: 6 - 99 Languages: French Joined ARC: 2018
Dr. Brooks currently has long wait times for new patients. Please see below for the physicians and advanced practice clinician (APC) she recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Brooks is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
ARC Center Street
ARC South 1st
Dr. Brooks grew up around Austin, TX, and Albuquerque, NM. She served as a United States Army Captain, Medical Corps, from 2012-2016, in General Practice at Fort Hood, TX. When she is not at work, Dr. Brooks enjoys spending time with her family, and loves cooking and reading, in addition to taking up competitive running “as a challenge,” she says. She also enjoys learning about different cultures and languages, and is currently working on learning Spanish and Korean. One of Dr. Brooks’ favorite local spots is her parents’ home in Point Venture, where she enjoys the view of Lake Travis.
When I was around 11 years old, I remember watching the TV show “ER” and telling my parents I was going to be a doctor. I did an internship in high school and continued to volunteer. Being a doctor has always been my dream, and during my three years as a General Practitioner for the Army, I grew to love Family Medicine. I love getting to know my patients and seeing them progress to better health. I believe that caring for a patient is a journey you take together, and it is important for both doctor and patient to know and agree on the route of care and treatment.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
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An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
OPTIFAST® is a physician-supervised, total meal replacement program, and is a thoroughly studied, medically created liquid formula plan to help you lose weight and improve your health.
PrEP, or pre-exposure prophylaxis, is a way for people who do not have HIV to prevent getting HIV. This treatment, designed for people who are at substantial risk of getting HIV infection, consists of taking a pill every day.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Nexplanon is a hormonal contraceptive implant designed to provide long-term birth control for individuals.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-295-1333 Fax: 512-406-7327
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Brooks is a wonderful, caring physician who has had life-changing impact on my life and health through he care, understanding, coaching, and follow through. I have lost 90lbs under her care and am now scheduled for hip replacement surgery directly as a result of her counsel and encouragement!
Absolutely love Dr Brooks very At ease talking with her.
It was very busy at check in. My visit with Dr Brooks was as expected. The wait for lab wasn't to long. The lab tech was very nice. Overall a good visit.
The nurse was very caring and gentle with me. Dr brooks was very kind and understanding. She kept talking to me during my procedure to make sure I was more relaxed and comfortable. Excellent patient care for both of them!
I love, admire, trust & respect Dr.Brooks
Dr Brooks patiently listened to my health concerns, gave excellent advice and gave me steps to take to improve my symptoms. She was proactive in recommending a specialist for a new condition. She has always followed up with me on referrals. I am so pleased to have her as my primary care dr.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)