NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
X-ray, mammography, & other medical imaging
ARC Radiology services help patients receive a proper and accurate diagnosis, which can lead to a better treatment plan for recovery by using imaging to diagnose and treat diseases visualized within the human body. Our full and partial body radiology equipment is a state-of-the-art digital system offering fast processing, elimination of films, and the ability for our doctors to view images and reports online. ARC Radiology services include diagnostic imaging, x-ray, breast ultrasound, mammography, bone density tests, and thyroid tests. You can learn more about these services by using the resources section below.
Our breast ultrasound services are tailored to prioritize your breast health and provide accurate diagnostic insights within a comfortable and supportive environment.
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A DEXA body scan gives you a detailed snapshot of how your body weight breaks down into fat and lean tissue, helping you understand your body composition.
Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt.
Ob/Gyn ultrasounds are safe, non-invasive imaging tests that use high-frequency sound waves to capture real-time images of the female reproductive system. This advanced diagnostic tool is beneficial for monitoring and assessing the health of expectant mothers, their babies, and women's pelvic organs.
A bone density screening helps determine if you have low bone mass or osteoporosis - a bone disorder that causes bones to become fragile and more likely to break.
Ultrasound-guided biopsies of the head and neck offer patients a minimally invasive diagnostic approach, ensuring comprehensive evaluation and timely intervention when addressing potential head and neck cancers.
Our x-ray services are designed to provide fast results and clear imaging, allowing our medical team to provide you with an accurate diagnosis and evidence-based treatment plan to get you back to your regular activities quickly.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Ages Seen: 0 - 18
Effective July 31, 2024, ARC expands the immediate release of test results to ARC MyChart.
July 29, 2024 < 1 min read
Jonathan C. Saperstein, MD, Ob/Gyn, discusses the safety and necessity of prenatal ultrasounds.
February 12, 2024 2 min read
ARC Center Street has added Osteoporosis/Bone Density screenings to its radiology services. Learn why this screening is important.
September 19, 2022 < 1 min read