Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Hearing loss treatment, assisted devices, and more
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To assess your hearing, an audiologist (a highly trained hearing professional) will conduct a hearing test, then provide a diagnosis and treatment plan that may include hearing aids to help you regain your hearing. You are at high risk for hearing loss if you are repeatedly exposed to loud noises that can damage hearing. Ignoring hearing problems can lead to avoiding others, anxiety, and even depression, but hearing loss is treatable.
Choosing a hearing device for the first time is an important decision that your trained audiologist can guide you through as part of your treatment plan. Hearing aids can be customized to your hearing needs and lifestyle to make your hearing sharper and longer lasting. There are many types of hearing devices, but the most common are in-the-ear (ITE) hearing aids. We offer a 30-day trial period with unlimited visits to help ensure a proper fit.
ARC Audiologists have more training and experience in the field of audiology. We work with most major manufacturers and can offer state-of-the-art technology and hearing aids that fit all budgets, needs, and lifestyles.
You can protect your hearing with custom-made hearing protection ear molds or ear plugs. Ear molds are custom-made in-the-ear devices that protect your hearing with noise-canceling abilities and channel and amplify sound.
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ARC offers hearing aid warranty services for patients who purchase hearing aids through ARC.
Tinnitus is the sound of ringing in the ears. It may also be described as a roaring, buzzing, hissing, or clicking sound inside the head. The sounds may come and go.
Older adults are the largest group affected by hearing loss. Things that lead to hearing loss include age-related hearing loss (presbycusis), exposure to loud noise, and hereditary causes.
Hearing problems could be an early sign of hearing loss. This can include changes in noise volume around you and trouble understanding others when they talk.
Things that lead to severe hearing loss include age-related hearing loss (presbycusis), exposure to loud noise, and hereditary causes. Older adults are the largest group affected by hearing loss.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Languages: Spanish Ages Seen: 0 - 99
Accepting new patients Ages Seen: 0 - 99
Accepting new patients Languages: American Sign Language Ages Seen: 0 - 99
ARC was named “Best” in four categories in the Austin American-Statesman’s 2024 Community’s Choice Awards - thanks to YOU!
September 5, 2024 < 1 min read
One more week to vote for the Austin American-Statesman’s “2024 Austin Community's Choice Award” finalists!
June 10, 2024 < 1 min read
Both ARC clinics in Kyle received “Best of North Hays County” honors for 2022, as voted on by you!
January 20, 2023 < 1 min read