MyChart Caregiver or Proxy Access

Thank you for your interest in requesting caregiver or proxy access to your loved ones' health information in ARC MyChart. Please answer the following questions to help guide you to the best instructions for you.

Get access to a child's or adult's ARC MyChart account.  

Does the proxy or caregiver have an active ARC MyChart account?

Would you like to access a child or adult's record?

Does the adult patient for whom you are requesting proxy or caregiver access have an active MyChart account?

Read our instructions for how to request access to a child's or adult's MyChart account.

Has the proxy or caregiver seen an ARC doctor or advanced practice clinician (APC) in the last 3 years?

You can complete your request in ARC MyChart if your email is in our system.

Please call ARC MyChart Support at 512-272-4357 to request a MyChart Instant Activation.

Would you like to access a child or adult's record?

Download Adult Caregiver Form (Spanish) and take the completed form with you to your appointment to turn in to the nurse or front desk. It can take 2-3 business days to get proxy or caregiver access to an adult's MyChart record. ARC MyChart Support can help answer questions, however they cannot provide results or connect accounts without a completed form.

Download Child Caregiver Form (Spanish) and take the completed form with you to your appointment to turn in to the nurse or front desk. It can take 2-3 business days to get proxy or caregiver access to an adult's MyChart record. ARC MyChart Support can help answer questions, however they cannot provide results or connect accounts without a completed form.