Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

MyChart Login Help Me Book

Patient Registration Forms

Austin Regional Clinic registers all new ARC patients at Central Registration. Please see below for options on how to register at ARC as a new patient, as well as how you can update your personal information with us.

Registration Tips

  • New patient registration

    For your convenience, new patient registration may be done by phone. Save time and avoid delays when you pre-register online.

    By phone

    Call ARC Central Registration at 512-407-8686.
    Monday – Friday 7:30am – 9:00pm
    Saturday & Sunday 7:30am – 5:00pm.

    Have your personal information, including current health insurance, ready.

  • Updating your insurance and personal information

    By phone

    Call Central Registration at 512-407-8686.
    Monday – Friday 7:30am – 9:00pm
    Saturday & Sunday 7:30am – 5:00pm.

    Have your new health insurance information and any personal information that has changed readily available for this call.

    If you are a member of an insurance plan that requires monthly renewal, please call and update your information with ARC Central Registration prior to your visit. This can help prevent delays at the front desk or having to reschedule an appointment because your insurance is no longer compatible with ARC.

    Online

    Updating your insurance and personal information online is easy at MyChartARC.com.

    • Log into your MyChart account.
    • Click on the Insurance Summary tab from the dropdown menu for insurance updates.
      • Please allow 2-3 business days for a response to insurance updates.
    • Click on the Personal Information tab from the dropdown menu for personal information updates.
      • Please allow 24 hours for personal information updates to be viewable online.
    • If you do not have a MyChart account but are interested in signing up for one, please read our ARC MyChart Tips.

  • Updating your information while scheduling an appointment

    At Austin Regional Clinic, you can schedule an appointment when it’s convenient for you, 24 hours a day. Call your regular doctor’s office to book your appointment with a customer service representative 24 hours a day, 7 days a week. Or, make an appointment online through MyChartARC.com or at AustinRegionalClinic.com.

    By phone

    If you need to update your information while scheduling an appointment by phone during regular business hours, we will schedule your appointment as usual and transfer you to ARC Central Registration to update your information.

    If your appointment is made by phone after regular business hours, you will need to update your information by calling ARC Central Registration at 512-407-8686 during regular business hours or in person when you check in at your next appointment.

    Online

    You can also update your personal information at MyChartARC.com when you schedule your appointment online.

    • Log into your MyChart account.
    • Click on the Insurance Summary tab from the dropdown menu for insurance updates.
      • Please allow 2-3 business days for a response to insurance updates.
    • Click on the Personal Information tab from the dropdown menu for personal information updates.
      • Please allow 24 hours for personal information updates to be viewable online.
    • If you do not have a MyChart account but are interested in signing up for one, please read our ARC MyChart Tips.

  • Updating your information at check-in

    If you need to make personal information updates at your next appointment, please arrive 10-15 minutes prior to your appointment to allow check-in staff the opportunity to assist you with updating your information. At check-in, you may be directed to an on-site Registration Representative or our phone staff to discuss your updates. Your driver’s license and a copy of your current insurance card will be needed at this time. These documents will be scanned into your ARC Medical Record.