Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Geriatric Medicine Banner

ARC Geriatrics

Specialized care for patients 55 and older

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Comprehensive care for older adults

ARC Geriatrics focuses on bridging the gap between the increasing number of older adults and the limited health care available to them. Our program is fully committed to providing specialized care tailored to ease the physical, cognitive, and psychosocial challenges that may develop with age. Patients 55 years and older with chronic health concerns and with Original Medicare (new and established patients) or Medicare Advantage plans (established patients only) can benefit from our geriatric services. Our primary goal is to provide a smooth transition into the next phase of your life and promote graceful aging.

At ARC, our geriatric experts provide clinical services and care focused on improving your overall health to live a happier, healthier life. By understanding your unique values and aspirations, our health care experts are able to create patient-centric comprehensive care plans to promote your overall well-being.

Meet our geriatrician

With much knowledge and a heartwarming approach, our geriatric specialist, Dr. Gnanasekaran, is dedicated to enhancing the quality of life for older adults.

Gowrishankar Gnanasekaran, MD, MPH

Gowrishankar Gnanasekaran, MD, MPH
Board Certified, Internal Medicine and Geriatrics
Fellowship in Geriatrics

Geriatric evaluation and care

Our experts conduct thorough health assessments to evaluate your cognitive function, fall risk, frailty, and other age-related health risks. Health assessments are essential in addressing your medical issues and creating a personalized care plan that empowers you to confidently navigate the later stages of life.

Services

Care Coordination

Care Coordination

Our dedicated providers work closely with your primary care provider to coordinate your care.

Chronic Care Management

Chronic Care Management

Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.

Cognitive Assessment

Cognitive Assessment

Cognitive assessments offer a thorough evaluation of cognitive function. This assessment aids in early detection of cognitive changes, allowing for timely intervention to support brain health.

Fall Assessment

Fall Assessment

Fall assessments provide a comprehensive evaluation to identify and address factors contributing to fall risks in older adults. This assessment enables tailored interventions and preventive strategies to reduce the likelihood of falls and promote safety.

Frailty Assessment

Frailty Assessment

Frailty assessments are specialized and comprehensive evaluations designed to determine the level of frailty in older adults. This assessment helps individuals gain valuable insights into their overall health and vulnerability to stressors.

Medicare Wellness

Medicare Wellness

A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.

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Medication Management

Medication Management

Keeping track of medications can be challenging for older adults. Our geriatric expert can help you manage your medication list effectively, ensuring that you receive the right medicines to maintain optimal health.

Nutrition Recommendations

Nutrition Recommendations

At ARC, we understand the importance of addressing lifestyle habits and nutrition to help you achieve your goals. By considering your unique preferences and objectives, we tailor our care to support you in living a fulfilling and purposeful life.

Senior Care

Senior Care

ARC Senior Care provides attentive, quality health care to our patients 55 years and over with multiple chronic conditions and with Original Medicare (new and established patients) or Medicare Advantage plans (established patients only). Our geriatric providers dedicate themselves to developing personalized care plans that address your chronic medical needs and optimize your health care. 

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Transitional Care

Transitional Care

Transitional care involves coordinating and maintaining the continuity of health care as you transition from one health care provider or set of health care needs to another.

Conditions

Aging-Related Urinary Issues and Incontinence

Aging-Related Urinary Issues and Incontinence

Urinary issues and incontinence means there is a problem holding in urine. Urinary incontinence, also known as overactive bladder, is more common in older people, especially women.

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Alzheimer's Disease and Other Forms of Dementia

Alzheimer's Disease and Other Forms of Dementia

Alzheimer disease is a disease that affects the brain and nervous system and happens when nerve cells in the brain die. The disease gets worse over time and is a type of dementia. Alzheimer disease often causes problems with memory, thinking, and behavior, confusion, restlessness, personality changes, problems with judgment, problems with making sense when talking, lack of interest or concern about other people.

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Anxiety

Anxiety

People with anxiety disorders frequently have intense, excessive and persistent worry and fear about everyday situations.

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Arthritis

Arthritis

Arthritis and other rheumatic diseases are characterized by pain, swelling, and limited movement in joints and connective tissues in the body.

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Balance Disorders

Balance Disorders

A balance disorder can make you feel unsteady or dizzy. This disorder can make you feel as if you are moving, spinning, or floating when you are standing, sitting, or lying down.

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Bone Disorders

Bone Disorders

There are many bone disorders, such as osteoporosis, fractures, and other weakening conditions, that may require clinical care by your ARC provider.

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Cardiovascular Disease

Cardiovascular Disease

Cardiovascular diseases include coronary heart disease (coronary artery disease, ischemic heart disease), stroke, and high blood pressure (hypertension).

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Depression

Depression

Depression involves the body, mood, and thoughts. Depression affects the way you eat and sleep. It also can affect the way you feel about yourself and things.

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Diabetes

Diabetes

People of any age should be tested every three years for prediabetes or diabetes if they are overweight or obese (body mass index (BMI) of 25 or more or 23 or more in Asian Americans) and have one or more risk factors.

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Falls

Falls

Falls pose a health risk to older adults and can diminish their capacity to maintain independence. It's crucial to understand that advancing in age doesn't necessarily make falls unavoidable.

Frailty

Frailty

Frailty is a common condition in older adults that can lead to an increased risk of falls, incident disability, hospitalization, and mortality.

Hypertension

Hypertension

High blood pressure occurs when blood force within the arteries is excessively high during heart contraction or relaxation. Increased resistance in the arteries restricts blood flow, causing the heart to pump more forcefully to circulate blood.

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Lung Diseases

Lung Diseases

Many lung problems, including chronic obstructive pulmonary disease and emphysema, require clinical care by a physician or other health care professional.

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Malnutrition

Malnutrition

Malnutrition is a condition that develops when the body lacks the essential vitamins, minerals, and nutrients necessary to maintain optimal health.

Mild Cognitive Impairment

Mild Cognitive Impairment

Mild cognitive impairment (MCI) is a condition in which people have more memory or cognitive challenges than others in their age group.

Parkinson's Disease

Parkinson's Disease

Parkinson disease (also called PD or Parkinson) is the most common form of Parkinsonism, a group of motor system disorders. Parkinson often causes these symptoms: tremor or trembling of the arms, jaw, legs, and face, stiffness or rigidity of the limbs and trunk, slowness of movement (bradykinesia), or problems with balance and coordination.

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Locations & Providers

  • ARC Senior Care Pflugerville
     15803 Windermere Drive
    Suite 102
    Pflugerville, TX 78660
    Get Directions
    • Cathy Anne Castillo, MD
      Cathy Castillo
      Cathy Anne Castillo, MD
      Family Medicine Geriatrics
      4.9

      ARC Patient Feedback

      Guide to ARC Patient Feedback and Ratings

      Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

      You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      The below guide provides details about how we collect and share our patient feedback.

      Who runs the survey?

      ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

      How do patients receive the survey?

      Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

      Do you post all positive and negative comments?

      ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      What questions do we ask?

      ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

      1. Rate how easy it was to make your appointment.
      2. Rate the helpfulness of the front-desk staff.
      3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
      4. Did the healthcare provider or doctor provide the care you expected?
      5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
      6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

      Why don't all providers display a rating?

      Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

      Why can I only see comments from the last 90 days?

      ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

      Can anyone complete a survey or post a comment about a physician?

      No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

      How is patient information protected?

      Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

      Accepting new patients Languages: Spanish Ages Seen: 55 - 110

      Book Now
    • Gowrishankar Gnanasekaran, MD, MPH
      Gowrishankar Gnanasekaran
      Gowrishankar Gnanasekaran, MD, MPH
      Internal Medicine Geriatrics
      4.8

      ARC Patient Feedback

      Guide to ARC Patient Feedback and Ratings

      Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

      You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      The below guide provides details about how we collect and share our patient feedback.

      Who runs the survey?

      ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

      How do patients receive the survey?

      Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

      Do you post all positive and negative comments?

      ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      What questions do we ask?

      ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

      1. Rate how easy it was to make your appointment.
      2. Rate the helpfulness of the front-desk staff.
      3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
      4. Did the healthcare provider or doctor provide the care you expected?
      5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
      6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

      Why don't all providers display a rating?

      Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

      Why can I only see comments from the last 90 days?

      ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

      Can anyone complete a survey or post a comment about a physician?

      No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

      How is patient information protected?

      Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

      Accepting new patients Languages: Hindi, Tamil, Kannada Ages Seen: 55 - 110

      Book Now
    • Mary O. Okiomah, APRN, MSN, FNP-BC
      Mary Okiomah
      Mary O. Okiomah, APRN, MSN, FNP-BC
      Family Medicine Geriatrics
      4.8

      ARC Patient Feedback

      Guide to ARC Patient Feedback and Ratings

      Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

      You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      The below guide provides details about how we collect and share our patient feedback.

      Who runs the survey?

      ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

      How do patients receive the survey?

      Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

      Do you post all positive and negative comments?

      ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      What questions do we ask?

      ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

      1. Rate how easy it was to make your appointment.
      2. Rate the helpfulness of the front-desk staff.
      3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
      4. Did the healthcare provider or doctor provide the care you expected?
      5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
      6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

      Why don't all providers display a rating?

      Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

      Why can I only see comments from the last 90 days?

      ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

      Can anyone complete a survey or post a comment about a physician?

      No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

      How is patient information protected?

      Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

      Accepting new patients Ages Seen: 55 - 110

      Book Now
    • Sarah B. Wilke, APRN, MSN, AGNP-C
      Sarah Wilke
      Sarah B. Wilke, APRN, MSN, AGNP-C
      Family Medicine Geriatrics
      4.7

      ARC Patient Feedback

      Guide to ARC Patient Feedback and Ratings

      Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

      You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      The below guide provides details about how we collect and share our patient feedback.

      Who runs the survey?

      ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

      How do patients receive the survey?

      Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

      Do you post all positive and negative comments?

      ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      What questions do we ask?

      ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

      1. Rate how easy it was to make your appointment.
      2. Rate the helpfulness of the front-desk staff.
      3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
      4. Did the healthcare provider or doctor provide the care you expected?
      5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
      6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

      Why don't all providers display a rating?

      Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

      Why can I only see comments from the last 90 days?

      ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

      Can anyone complete a survey or post a comment about a physician?

      No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

      How is patient information protected?

      Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

      Accepting new patients Ages Seen: 55 - 110

      Book Now
    512-990-4260

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Resources

ARC Senior Care Health Library

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Additional Resources