Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
737-220-7500 Fax: 512-406-7304
ARC Sendero Springs has Family Medicine doctors and ARC Healthiness services.
Our Electronic Medical Records system, along with the ARC MyChart, keeps you connected with your care team and makes it easier to help you coordinate your health care. Connected Care is part of ARC Access.
Same-Day appointments available 7 days a week, including nights and holidays.
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You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
ARC After Hours Clinic locations are staffed by pediatricians and family medicine physicians who can care for you and your loved ones’ immediate health issues during hours your primary care physician is unavailable - nights, weekends, and holidays.
An annual wellness exam helps you touch base with your ARC doctor, address health issues, and talk about preventative measures for you.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
The labs at ARC clinics can test for things like COVID-19, diabetes, strep, and flu. Other tests that your doctor can request include blood work, a metabolic panel, or lipid and liver panels.
At ARC, we warmly welcome all members of our large and diverse community, including those who identify as LGBTQIA+. We are committed to promoting the health and wellness of every individual. Our primary objective is to provide each patient with compassionate and exceptional healthcare tailored to their unique needs.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Family Medicine Suite 120
Healthiness Program Suite 120
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Ages Seen: 10 - 99
Accepting new patients Ages Seen: 18 - 99
Accepting new patients Ages Seen: 0 - 99
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