Unsure where to go for care during a sudden medical problem? ARC can help you make that decision in real time and help you save real money!
When to use ARC instead of an emergency room
There are well-defined times when a patient should be taken to an emergency department—loss of consciousness, chest pain, shortness of breath, sudden numbness, weakness or slurred speech, severe belly pain, coughing or vomiting blood, or uncontrolled bleeding.
However, for less severe issues, it's important to know your options. Planning now will help you to make a better decision later. ARC provides various timely acute care and Same-Day Care services that are cost-effective alternatives to emergency departments.
These options include:
24/7 phone nurse
ARC has 24/7 phone nurses, available to established ARC patients, who can help you determine what course of action to take during a medical emergency. These highly qualified nurses can recommend treatment, book an appointment, or refer you to a specialist, depending on the symptoms you provide. Call 512-272-4636 (512-ARC-INFO) and press "4" to speak with an experienced nurse any time, day or night.
Same-Day & After Hours 365 days a year
With ARC Same-Day Care and After Hours Clinics, you and your loved ones can choose to book an in-clinic visit or, when appropriate, a telemedicine visit with ARC doctors or APCs. Same-Day and After Hours appointments are available 365 days a year for minor emergencies, including sprains, cough, congestion, fever, body aches, minor burns, seasonal allergies, urinary symptoms, and more. Both Same-Day Care and After Hours Clinics are available to established and new patients.
Same-Day Care visits are available at all primary care clinics during regular operating hours. After Hours Clinics are open seven days a week, 365 days a year, 5:00-9:00 pm on weekdays, 8:00 am-5:00 pm on weekends and holidays.
Same-Day and After Hours appointments can be scheduled on ARC MyChart or online at ARCsameday.com. You can also call us 24/7 at 512-272-4636 and press "1" to speak with a scheduler.
On-demand, 24/7 virtual urgent care with NormanMD
Sometimes, you want immediate medical advice from an ARC physician. We have a convenient telemedicine service giving you direct and immediate access to an ARC adult or pediatric doctor 24/7/365. With NormanMD you can instant message or video chat with one of our doctors immediately.
You may already have access as part of your health benefits, or you can sign up for a monthly or annual plan.
Learn more or sign up at NormanMD.com
Just remember—not all healthcare emergencies require an emergency room! Let ARC guide you towards informed healthcare decisions for you and your family, avoiding costly and time-consuming ER visits.
Contact:
Bookmark our ARC Where to Go for Care chart for quick and informed healthcare decisions!
