When you opt in to text messaging with ARC, you may receive messages to confirm upcoming appointments, complete pre-visit steps, view lab test results, and complete post-visit surveys. With so many important notifications, you may be wondering how you can edit your preferences and choose what type of notifications you receive.
Test results daily summary
A daily summary of test results may be preferred when you have multiple blood tests after your visit. For example, at your physical, your bloodwork may include a vitamin D test, lipid panel (Cholesterol), complete blood count (CBC), and a comprehensive metabolic panel. Since a message is delivered as soon as each result is released, you may receive multiple texts over the course of 24-48 hours.
The Daily Summary MyChart feature reduces these test result notifications to a single text message that arrives between 8:00am – 10:00am with a summary of test results from the previous day.
You can easily adjust your communication preferences in MyChart and request a daily summary for your test results by navigating to Menu > Account Settings > Communication Preferences.
For more information on how to enable the Daily Summary feature in your MyChart Communications Preferences, visit MyChart Tips or call MyChart Support at 512-272-4357 (512-ARC-HELP).