ARC Christmas schedule


December 24 All ARC Clinics 8am-5pm
All ARC After Hour Clinics Closed 5pm-9pm
December 25 ARC Far West, Round Rock, Southwest 10am-2pm

NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.

New changes to ARC text messages

Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.

Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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ARC Diabetes Care

What is diabetes?

Diabetes is a chronic health condition that causes blood sugar levels in the body to rise above normal. Our body uses a hormone called insulin to help control our blood sugar levels, but those with diabetes either don’t have enough insulin, or their body can’t properly use insulin. Common symptoms related to diabetes can include increased urination, thirst, hunger, and unexplained weight loss.

Your well-being is the top priority for ARC Diabetes Care. We specialize in providing diabetes care exclusively for patients ages 18-99, ensuring that our services are tailored to meet the specific needs of individuals within this age range. We work closely with you to develop a personalized treatment plan that helps you live your best life while preventing additional health complications associated with diabetes.

Meet our diabetes specialist

Meet Dr. Yousuf, our diabetes management expert dedicated to working with you every step of the way. She is devoted to providing you with the support and knowledge you need to confidently navigate the challenges of living with diabetes.

Farheen Yousuf, M.D.

Farheen Yousuf, MD
Board Certified, Endocrinology, specializing in Diabetes and Metabolism

Diagnosis and evaluation

Our experienced diabetes care expert orders diagnostic blood tests to measure your blood glucose (sugar) levels and find out the type of diabetes you have. This important step enables us to identify the care you require. Testing is simple, and results are usually available quickly.

Diabetes care

ARC offers a comprehensive range of diabetes care options. Your ARC endocrinologist or advanced practice clinician (APC) will recommend care options based on the type of diabetes you are living with. Care options may include oral medication, insulin injections, education, resources, and/or lifestyle recommendations.

Not managing, or improperly managing your diabetes can lead to serious complications, including heart attack, kidney or heart failure, vision loss, and amputation.

Conditions

Diabetes Mellitus

Diabetes Mellitus

Diabetes occurs when your body does not make enough insulin. Or when your body can't use the insulin that is made. Diabetes is called a metabolic disorder because the disease affects the way the body uses food to make blood sugar (glucose).

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Gestational Diabetes

Gestational Diabetes

Gestational diabetes occurs when your body can't produce enough insulin during pregnancy.

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Maturity-Onset Diabetes of the Young (MODY)

Maturity-Onset Diabetes of the Young (MODY)

Maturity-onset diabetes of the young (MODY) is a rare form of diabetes that differs from type 1 and type 2 diabetes. This form of diabetes typically runs strongly in families and affects teens and young adults.

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Metabolic Syndrome

Metabolic Syndrome

Metabolic syndrome is when you have three or more health problems that put you at higher risk for diabetes, heart disease, and stroke. It is also known as insulin resistance syndrome.

Learn More

Prediabetes

Prediabetes

Prediabetes is a health condition where blood sugar levels are higher than normal, but not high enough to be diagnosed as type 2 diabetes.

Learn More

Locations & Providers

  • ARC South 1st Specialty and Pediatrics
     3816 South 1st Street
    Austin, TX 78704
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    • Farheen Yousuf, MD
      Farheen Yousuf
      Farheen Yousuf, MD
      Endocrinology
      4.7

      ARC Patient Feedback

      Guide to ARC Patient Feedback and Ratings

      Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

      You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      The below guide provides details about how we collect and share our patient feedback.

      Who runs the survey?

      ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

      How do patients receive the survey?

      Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

      Do you post all positive and negative comments?

      ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

      What questions do we ask?

      ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

      1. Rate how easy it was to make your appointment.
      2. Rate the helpfulness of the front-desk staff.
      3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
      4. Did the healthcare provider or doctor provide the care you expected?
      5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
      6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

      Why don't all providers display a rating?

      Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

      Why can I only see comments from the last 90 days?

      ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

      Can anyone complete a survey or post a comment about a physician?

      No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

      How is patient information protected?

      Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

      Accepting new patients Languages: Urdu Ages Seen: 18 - 99

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    512-443-1311

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