Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 18 - 99 Languages: Urdu Joined ARC: 2023
Dr. Yousuf has relocated her practice on Tuesday, August 27, 2024 from ARC Center Street to ARC South 1st Specialty and Pediatrics. Her last day at ARC Center Street was Monday, August 26, 2024. Read letter.
Dr. Yousuf is married with “three wonderful boys.” When she is not working, she enjoys cooking for her family, exercising, and watching movies. On Sunday afternoons, Dr. Yousuf and her family can often be found enjoying their favorite meal at Torchy’s!
I chose Endocrinology for its complexity and dynamic nature, which allows for a deep understanding of hormonal systems and the challenge of diagnosing and treating hormone-related disorders. My personal journey from Pakistan to the United States to pursue medicine and further specialization in Endocrinology has instilled in me a deep appreciation for the diversity of patient populations. I strive to provide comprehensive and compassionate care while positively impacting each one of my patients’ lives and their overall well-being.
ARC's Diabetes Care program offers care for patients living with a type of diabetes, including type 1, type 2, and gestational diabetes.
This service is offered by Dr. Yousuf only.
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Hypogonadism treatment focuses on restoring normal hormone levels and addressing symptoms associated with low testosterone or estrogen.
Osteoporosis care involves a comprehensive approach aimed at preventing bone loss, promoting bone health, and reducing the risk of fractures.
Thyroid care includes the treatment and management of parathyroid disorders affecting the endocrine system.
Both Dr. Bledsoe and Dr. Yousuf offer this service.
ARC offers care and treatment for conditions affecting the pituitary gland.
Preventive care for prediabetes and cholesterol involves a proactive approach to reduce the risk of developing diabetes and cardiovascular diseases.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Thyroid care includes the treatment and management of thyroid disorders affecting the endocrine system.
512-443-1311 Fax: 512-406-6266
Austin’s Top Doctors, Austin Monthly, 2024
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I am SO happy with Dr. Yousuf!
Always listens closely and hears what I am sharing.
🥰🥰
I see why the waitlist was so long to see Dr. Yousuf, she’s the bomb. Took all my concerns seriously and offered me real and validating solutions!
That since the elevator was broken my Dr’s nurse and Dr both came downstairs to meet with me since I am unable to climb stairs! I really appreciated that plus the fact that I was seen at my appointed time!
Everyone was great and the staff was very friendly. I love Dr. Yousuf!
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Dr. Manish Naik shares expansion plans for locations and specialties.
July 27, 2023 2 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)