ARC Christmas schedule


December 24 All ARC Clinics 8am-5pm
All ARC After Hour Clinics Closed 5pm-9pm
December 25 ARC Far West, Round Rock, Southwest 10am-2pm

NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.

New changes to ARC text messages

Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.

Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Prescription Refills

When refilling a prescription, please contact your pharmacy first. They will contact us, and we will call your prescription refill into your pharmacy within two business days. We are not able to call in pharmacy refills during evenings or weekends. Please give us at least two business days' notice before your current medication supply runs out to better facilitate the renewal process for you.

Prescription renewals

If your prescription is out of refills, you will need to renew your prescription by making an appointment with your doctor.

To schedule an appointment for a prescription renewal:

  • If you have an ARC MyChart account, schedule directly at MyChartARC.com
    • List the prescription(s) you would like renewed in the "Symptoms" field.
  • Request your appointment online at ARCAppointments.com.
    • Indicate the prescription(s) you would like renewed in the "Reason for Follow-Up" or "Additional Comments" field.
  • Call your doctor's office 24/7 and press "1" to speak to a scheduler.
    • Let your scheduler know the prescription(s) you would like to renew.

Controlled medication refills

Contact our office five business days prior to needing a refill for controlled substance and narcotic prescriptions. Staff will notify you when your prescription is ready to be picked up at your doctor's office. These kinds of prescriptions require more paperwork and complexity than routine prescriptions.