Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 18 - 99 Joined ARC: 2024
Dr. Stoebner grew up in Temple, TX. When he isn’t working, he can often be found outside running, hiking, camping, or paddling. Among his favorite area locales are the greenbelts and trails, especially the Roy and Ann Butler Hike & Bike Trail around Lady Bird Lake in Austin.
My father, an uncle, and several cousins were all physicians, another cousin was a nurse and dean of a local nursing school, so I had a lot of exposure to healthcare professions growing up. In my practice, I try to listen first. Knowing a patient’s concern is of obvious importance in determining how to help them. People appreciate being heard and understood. Addressing the lifestyle in terms of habits, diet, and exercise is another very important step. The need for medical testing or treatment can often be minimized if all of this is in order.
An echocardiogram (echo) is a noninvasive procedure used to check the heart's function and structures.
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Nuclear stress tests use a small amount of radioactive tracer and an imaging machine to create pictures showing blood flow.
Stress echocardiography uses ultrasound imaging to show how well your heart works to pump blood to your body. It can help detect a decrease in blood flow to the heart from narrowing in the coronary arteries.
A stress test shows how your heart works during physical activity, revealing problems with blood flow within your heart. We offer three basic types of stress testing: exercise/treadmill stress tests, nuclear stress tests, and stress echocardiograms.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A treadmill test helps determine how well your heart handles work. As your body works harder during the test, it requires more oxygen, so the heart must pump more blood. The test can show if the blood supply is reduced in the arteries that supply the heart. It also helps doctors know the kind and level of exercise appropriate for a patient.
512-259-3467 Fax: 512-406-7303
512-344-0450 Fax: 512-406-7318
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. STOEBNER WAS GREAT IN TALKING THROUGH EACH QUESTION AND TOOK TIME WITH MY ISSUES.
Dr. Stoebner went to bat with the insurance company to get me the medicine I need to lower my LDL!
I like that I don't feel rushed when seeing Dr. S. He seems to take the time to explain things and answer my questions fully. He seems very sensible in the tests he ordered for me and a care plan moving forward.
Took time, didn’t feel rushed and we had a very good chat about the matter. Very good experience.
I liked all that was done!
Doctor Stoebner took the time to discuss the situation and I tink he really cared. I feel confident to have him as my cardiologist
42 ARC physicians have been named to Austin Monthly's "Top Doctors 2025." See who's on the list.
January 7, 2025 < 1 min read
Orthopedics, Cardiology, and Family Medicine expand. Dr. Andino recognized.
February 21, 2024 < 1 min read
Welcome to the Cardiology team at ARC Cedar Park Bldg B!
January 8, 2024 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)