Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 18 - 99 Joined ARC: 2020
Dr. Michel is a native Austinite and a graduate of Westwood High School. When he is not working, Dr. Michel enjoys spending time with his wife, daughter, and son. Their family enjoys outings to the dog park and finding family-friendly outdoor activities. He also enjoys trying new restaurants and “spending some time with a golf club in my hands!” He couldn’t be happier to be back in Austin!
I have chosen the profession of Orthopedic Surgery so that I could have the ability to come to know people, their goals, and do my best to get them back to the activities that bring them joy. I am very conservative when treating my patients, exhausting all nonoperative treatments before discussing surgery. I believe that an educated patient is a happy patient. I work hard to build reasonable expectations so my patients know what to expect. Should a patient decide to move forward with surgery, it is my goal to remain as minimally invasive as possible while correcting their problem, and to provide them the support and access they need after surgery to facilitate a full recovery.
ARC orthopedics can help evaluate and manage your knee pain and hip replacements.
Hip and knee replacement are two of the most performed operations in orthopedic surgery. Both procedures are remarkably successful at eliminating pain, correcting deformity, and improving patient mobility so patients can regain quality of life and get back to the activities they enjoy.
ARC orthopedics offer minimally invasive hip replacement to minimize the impact of surgery.
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ARC offers nonsurgical treatment of all musculoskeletal conditions.
ARC orthopedics conduct minimally invasive procedures to allow faster recovery from total joint replacement procedures.
ARC offers primary and revision hip and knee replacement surgery.
ARC offers robotic-assisted partial and total knee replacement procedures.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-259-3467 Fax: 512-406-7303
512-454-4561 Fax: 512-406-7330
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Great people and excellent care!
I totally enjoyed the professional and cordial manner in which Dr. Michel and the entire staff handled everything!
Dr. Michel is the kindest and most knowledgeable doctor in that field. He is a miracle worker.
I feel valued and cared for in my treatment.
Dr Michel is a great surgeon and doctor. He answers all your questions and is very personable. I recommend him to everyone
Very easy office visit with nice people and Dr Michel took care of my problem
Discover how hip replacement surgery can offer relief from chronic hip pain, restore mobility, and transform lives.
June 13, 2024 4 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
David H. Michel, MD, ARC Orthopedist, explains why bone, joint, and muscle health are so important.
May 4, 2023 3 min read
Dr. Michel is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)