Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Contact Us

If you have a customer service comment or question you would like to ask Austin Regional Clinic, please fill out our brief form below.

  • If you receive an email response, it will come from ZixMail.com, a secure messaging tool by ZixCorp.
  • You will need to create a secure login to read the message.
  • Responses can be expected in 2-4 working days.
  • NOTE: These messages DO NOT reach Austin Regional Clinic Physicians.

*By using this form to communicate with Austin Regional Clinic (ARC), the information will be transferred over the Internet. ARC uses Transport Layer Security (TLS) encryption in order to secure the information you send to us over the Internet. There may be times when we cannot respond to your request in email format and another method of communication will be used. For your privacy, please consider the information you include, and who, besides you, may have access to your email account.


NOTE: This form is not routed to Austin Regional Clinic Physicians. Our Customer Service department receives all comments and questions. Appointments may be requested with our Appointment Request form.