Wednesday 1/22/25 update:

We’re open regular hours at all ARC Clinics

New changes to ARC text messages

Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.

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If you have a customer service comment or question you would like to ask Austin Regional Clinic, please fill out our brief form below.

  • If you receive an email response, it will come from ZixMail.com, a secure messaging tool by ZixCorp.
  • You will need to create a secure login to read the message.
  • Responses can be expected in 2-4 working days.
  • NOTE: These messages DO NOT reach Austin Regional Clinic Physicians.

*By using this form to communicate with Austin Regional Clinic (ARC), the information will be transferred over the Internet. ARC uses Transport Layer Security (TLS) encryption in order to secure the information you send to us over the Internet. There may be times when we cannot respond to your request in email format and another method of communication will be used. For your privacy, please consider the information you include, and who, besides you, may have access to your email account.


NOTE: This form is not routed to Austin Regional Clinic physicians and advanced practice clinicians (APCs). Our Customer Service department receives all comments and questions. Appointments may be requested with our Appointment Request form.