ARC Christmas schedule


December 24 All ARC Clinics 8am-5pm
All ARC After Hour Clinics Closed 5pm-9pm
December 25 ARC Far West, Round Rock, Southwest 10am-2pm

NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.

New changes to ARC text messages

Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.

Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Contact Us

If you have a customer service comment or question you would like to ask Austin Regional Clinic, please fill out our brief form below.

  • If you receive an email response, it will come from ZixMail.com, a secure messaging tool by ZixCorp.
  • You will need to create a secure login to read the message.
  • Responses can be expected in 2-4 working days.
  • NOTE: These messages DO NOT reach Austin Regional Clinic Physicians.

*By using this form to communicate with Austin Regional Clinic (ARC), the information will be transferred over the Internet. ARC uses Transport Layer Security (TLS) encryption in order to secure the information you send to us over the Internet. There may be times when we cannot respond to your request in email format and another method of communication will be used. For your privacy, please consider the information you include, and who, besides you, may have access to your email account.


NOTE: This form is not routed to Austin Regional Clinic Physicians. Our Customer Service department receives all comments and questions. Appointments may be requested with our Appointment Request form.