Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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ARC Messages

What to expect from Austin Regional Clinic messaging and communications

As an ARC patient, you consent to receive communications via multiple communication methods including through the patient portal, text (SMS) message, phone call, direct mail, and third party ARC vendors. This page provides you with information about the kinds of messages you may receive from each channel and how you can confirm that the message is coming from an ARC channel.

SMS codes

You may receive SMS or text messages from ARC from any of the below-listed text numbers, also referred to as short and long codes.

  • 27903
  • 73706
  • 75442
  • 89361
  • 622622
  • +1 (202) 558-4137

Opt in to receive SMS messages from ARC

Most established ARC patients have already opted in to receive text messages and already receive appointment confirmation and some health reminder texts. If you have not opted in, you can do so in the following 3 ways:

  • By text: Send a text message with the word "START" to 27903 to opt-in.
  • Through ARC MyChart: Go to Your Menu > Communication Preferences to opt-in and customize your text message preferences. If you have already opted in, the Text message line will be toggled on and green.
  • During your next call or visit: On the phone with registration or during check-in, let staff know you would like to opt-in for text messages, and they can assist.

ARC phone numbers

You may receive phone calls from any of our ARC phone numbers. We encourage you to add our numbers to your contacts to avoid missing important communications. Tap the button below or scan the QR code to add all ARC phone numbers to your contacts list on your mobile device and prevent our calls from being flagged as spam.

Add ARC numbers

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We regularly send our patients messages about the following topics, which may be received via any of the previously mentioned communication channels:

Message TypeDescription
Billing
Regarding billing statements, payment reminders, and other financial matters.
Scheduling Regarding scheduled appointments, scheduling changes or updates, missed appointments, appointment availability if you added yourself to a waiting list, and health reminders with instructions or digital links to book the appointment.
Appointment Confirmations
Confirm or cancel upcoming appointments.
Registration Facilitate the registration process online.
Personal Health Notifications about new results, letters, or messages in the patient portal.
Patient Survey
Request participation in surveys that provide feedback on your healthcare experience.
Physician Confirmations
Confirm your primary care physician.
Emergencies
Ensure patients are updated about scheduling changes due to severe weather conditions or other critical situations.