Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 18 - 99 Joined ARC: 2021
Marshall Moore is an Advanced Nurse Practitioner who sees patients at ARC clinics as needed.
Marshall Moore is a native Texan, born in Victoria and having grown up in Cuero. He says his wife, three boys, and a pup keep him busy outside of work. The family enjoys camping, mountain biking, hiking, and fishing in the great outdoors. About his favorite local spot, Mr. Moore says “I’ve always enjoyed reading a book or doing a cannonball at Barton Springs Pool!”
Learn more about Nurse Practitioners.
I was drawn to family medicine by a desire to serve patients of all ages. Primary care gives me an opportunity to develop relationships with patients and their families, allowing for customized care. I believe in a blended approach of modern and holistic medicine, tailored to each person’s unique needs.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Learn More
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Marshall took the time to answer, explain and counsel.
Not having to go in and wait in a waiting room when I felt so bad. NP Moore was very kind and patient. I felt very relaxed. It felt truly like the NP came to me. I’ll definitely do this whenever I can.
The reason I makes excellent for the process of getting an appt. Was because I prefer to drive the 4 mins over to my local ARC office to speak with front desk staff than to call ARC for appts. It’s faster To drive over and speak with a person than it has been calling through the automated system. And, the entire front entry staff is incredibly helpful and kind.
Nurse and Dr are very friendly and helpful
NP Moore actually read my chart before meeting me. He knew about my condition and history going back at least two years. I was very impressed with his performance and his willingness to get to know his patients. He genuinely seems to care and it shows. At my age I see too many doctors and it’s rare to see the level of respect and care that he shows.
Everything ran smoothly
Marshall Moore sees patients only for Medicare Wellness Visits.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)