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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Smith only sees patients for Same-Day illness and injury. Patients should always follow up with their primary care physician (PCP).
Dr. Smith enjoys spending time with his family, especially outdoor activities like horseback riding and golf. He also spends time with friends restoring old cars, and has done volunteer work with Special Olympics.
Learn more about Doctor of Osteopathic Medicine (DO).
I developed a love of medicine as a paramedic and respiratory therapist, and medical school gave me the knowledge and skills to better care for those around me. Being able to help people with different problems continues to be one of the greatest joys of being a family doctor. Besides helping patients with their health problems, I have learned valuable lessons and insights from my patients.
With ARC Same-Day care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-295-1608 Fax: 512-406-7325
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Great experience at Buda ARC staff was friendly, professional, and very helpful from the moment I walked in. The doctor took the time to listen to my concerns and explained everything clearly. I never felt rushed and the whole visit was smooth and pleasant.
enjoy seeing this doctor. He listens, is informative, and always makes sure I’m comfortable with the care plan.
Dr. Smith was so caring and nice. He took time with me and listened to me. I really appreciated how he treated me and talked to me. I was truly taken back. I would love to have him as my full time GP if possible. Thank you Dr Smith for being a gentleman and a wonderful doctor!
First nurse was very friendly and knowledgeable. She made my EKG easy! Dr. Smith was very compassionate and even funny. He answered my questions and made me feel at ease! Overall an enjoyable experience. Thank you ARC!
That was the most kindest and caring doctor I have ever come across. Wish there were more like him.
Dr. Smith is wonderful. Caring and thorough
Urgent care services from ARC in Buda
February 15, 2023 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)