Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Southwest Ages seen: 18 - 99 Languages: Urdu Joined ARC: 2015
In her free time, Dr. Yousuf enjoys spending time with her family, cooking, reading, walking, and yoga. Her favorite Central Texas spot is Lake Travis.
I chose Rheumatology as my specialty because I was impressed by the compassion and knowledge of rheumatologists, and touched by those living with rheumatoid arthritis and Lupus. My goal is to impact every patient’s health in a positive way, every time I see them!
A evaluation to help determine if you have an autoimmune disease.
Consultative and continuing care for regional musculoskeletal disorders is aimed at helping relieve hand pain, shoulder pain, hip pain, and knee pain caused by rheumatological conditions.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
Therapeutic intra-articular and soft tissue injections and aspirations help relieve pain in joints.
ARC rheumatologists help you learn about diseases and treatments to further aid your well-being.
Management of osteoporosis, a condition that causes bones to become brittle and fragile from loss of tissue.
Learn More
ARC Rheumatology offers outpatient consultations.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
All the employees- the doctor, nurses,receptionists are very nice and helpful. A very pleasant experience for someone like myself who never likes going to the doctor.
I loved how Dr. Yousuf spent time explaining the guidelines doctors are to use when diagnosing my certain condition, and where I currently am within the scope of those. It helps to understand options. I feel like she listened to me & is allowing me to be a part of my care, it’s amazing.
Great staff! Professional, friendly and extremely qualified.
Dr. Yousuf is always a pleasant visit as she is so friendly and easy to relate to, her treatment plans are very easy to understand. the Drs. Assistant was also very pleasant to interact with.
The visit went well. I really like my doctor. My only concern is that when a patient is given a request or an imaging order a year ahead of time is there some way to send out a reminder to the patient to get that request done before they see the doctor? I felt really embarrassed and angry with myself that I had not done my Bone Density before seeing her. It never even occurred to me to get this done before I saw her as the order had been requested a year ago!! Thank you
The Doctor is a very good Listener and to me that is very important. She is good at explaining things to me in a way that I can understand . .
Dr. Yousuf is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)