Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Center Street Ages seen: 12 - 99 Languages: Spanish Joined ARC: 2020
Dr. Chang-Jackson grew up in Houston. When she is not working, she enjoys running, cooking, spending as much time as she can outdoors with her husband, and chasing after their three young children. One of her favorite area locales is Hamilton Pool.
I first became interested in women’s health after my first-grade teacher developed ovarian cancer. She was later my pen pal for 10 years, detailing her struggle through her letters. Due to her strong will and her physicians’ dedication to treating her illness, she was able to survive an unheard-of amount of time with her diagnosis. I knew from that experience that I wanted to be able to treat all of my female patients with as much care and compassion as she experienced from her physicians. I believe that each patient’s healthcare needs are unique, and I strive to personalize their care. Every patient deserves to be empowered to make informed decisions about their health care. I believe strongly in evidence-based medicine and offering the full spectrum of surgical options tailored specifically to the patient. I will partner with her to arrive at the best treatment option available.
Most times, the results of a pap smear may return as normal. However, results can come back as abnormal. Determining the type of abnormality will help your ARC doctor or advanced practice clinician (APC) decide your treatment.
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According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist or advanced practice clinician (APC) and general health counseling, as well as discussion of any concerns.
The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.
Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provides information and supporting patients' decision-making about birth control methods through contraceptive counseling.
Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.
ARC offers minimally invasive surgical care using one of the most advanced and sophisticated tools, the da Vinci® Surgical System. The da Vinci® Surgical System is a tool that utilizes advanced, robotic technologies to assist your surgeon with your operation. It does not act on its own and its movements are controlled by your surgeon.
Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.
Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.
Flu vaccines can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Hormone replacement therapy helps replace the estrogen your body stops making during menopause.
Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.
An intrauterine device (IUD) is a T-shaped birth control device inserted in the uterus to help prevent pregnancy.
IUD insertions are scheduled at your ARC Ob/Gyn’s office.
Your comfort and well-being are our priority. At ARC, we offer a wide range of pain management options for gynecologic and obstetric procedures, including ibuprofen, topical lidocaine, paracervical blocks, and nitrous oxide delivery via a mask (not available at all locations;please check with your local clinic).
For procedures requiring pain management, our care team will carefully review your medical history and consider your personal preferences to recommend the most appropriate pain management option for you.
For your convenience and to provide you with the best care, ARC Ob/Gyn doctors are credentialed to deliver at a hospital near your clinic location.
A laparoscopy is a procedure used to examine the organs in the abdomen. It can also examine a woman’s pelvic organs.
An ARC Ob/Gyn physician or advanced practice clinician (APC) can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
Nexplanon is a hormonal contraceptive implant designed to provide long-term birth control for individuals.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
Your ARC doctor or advanced practice clinician (APC) will explain what to expect and how to manage soreness, discharge, mood changes, and more after delivery.
If you're planning to become pregnant, taking certain steps can help reduce risks for both you and your baby. Preconception counseling can help prepare you for your new journey.
Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.
If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC).
Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC)
Preventive gynecology involves regular examinations and screenings to help detect and treat abnormalities that can be affecting your health.
A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.
737-404-0347 Fax: 512-406-6295
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Every part of my visit was great! I am very thankful for my doctor. She’s patient , kind, and thorough. Thank you!
Excellent! Great doctor attention and nurse
Everyone was nice and helpful. I had a very good experience with the doctor and staff.
Dr Chang-Jackson always provides details for each visit that I can understand.
My appointment wait time was within a few minutes. First time visit with Dr. Chang. I felt comfortable asking her questions. Dr. Chang is great. Excellent!
Dr. Chang-Jackson has an excellent bedside manner. She is, by far, the best OB-GYN I’ve ever had. She’s easy to talk to, listened attentively to my concerns, and was incredibly gentle during my exam—especially when using the gyn stirrups. Her empathy, patience, and compassion truly set her apart. I felt completely comfortable and cared for throughout my visit.
28 ARC physicians representing 11 specialties have been named 2024 Super Doctors®. Find out who made the list!
November 27, 2024 < 1 min read
Learn what to expect from Shao-Chun Rose Chang-Jackson, MD, FACOG, Ob/Gyn at ARC Center Street in Kyle.
February 7, 2024 2 min read
Alessandra M. Taylor, MD, ARC Ob/Gyn, talks about perimenopause and menopause.
February 1, 2024 2 min read
Dr. Chang-Jackson is currently accepting new patients at:
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)