Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Bee Cave Ages seen: 18 - 99 Languages: Hindi, Bengali Joined ARC: 2024
Dr. Gupta grew up in India. In her free time, she enjoys cooking, baking, swimming, and spending time with family and friends. One of Dr. Gupta’s favorite locales is The Domain in Austin.
I wanted to be a doctor from a young age. I grew up in a community in which multiple generations and households would live together and pitch in without being asked, and I wanted a career that would reflect that value of putting others first. I’ve found it incredibly rewarding to help my patients through both day-to-day challenges and the most challenging times of their lives. I’ve also always been interested in science, and medicine has allowed me to be a life-long learner, as the field is constantly evolving. I believe in the prevention of disease through early detection and proper diagnosis, and in the use of proper treatment to address illnesses and minimize pain and suffering. I advocate for a well-balanced lifestyle that includes healthy eating, exercise, and mindfulness as regular habits—so that none of these practices feels like a burden or chore.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-676-2500 Fax: 512-406-7377
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I would highly recommend Seema Gupta. She is not only a doctor but she feels like your grandmother taking care of you! She has a huge heart!
It was all good.
Dr. Gupta was open and friendly. Her demeanor put me at ease. Her questions and responses let me know that she is detail oriented and seeks the best for her patients. It was evident she took time to view my records.
Explained the situation well without hurrying.
Dr Gupta is great!
I appreciate the convenience of the clinic location, the promptness of check-in and the attentiveness of Dr Gupta and the MA.
Welcome to the Internal Medicine team at ARC Bee Cave!
January 25, 2024 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)