Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Four Points Ages seen: 18 - 99 Joined ARC: 2022
Dr. Boruchow was born and raised in the Philadelphia suburbs and lived in Maine, New York City, and Boston before coming to Austin in 2013. In his free time, Dr. Boruchow enjoys spending time with his wife and two children, “exploring places near and far.” He also enjoys hiking, kayaking, running, playing tennis, and playing guitar. Among his favorite Central Texas spots is Inks Lake State Park.
I have always been fascinated by the marvels and complexity of the human brain, and am excited when I am able to determine the root cause of a patient’s symptoms. I find the detective work in neurology to be complex and challenging, but also satisfying. I always advocate for my patients’ best interests, recognizing that the ‘right’ treatment for one individual may not be the right approach for another. I provide support by understanding their goals and helping them accomplish those goals as best I can. I greatly enjoy getting to know my patients and working together to devise a solid treatment plan to improve their quality of life.
Botox is a prescription medicine that can be injected into muscles and used to prevent headaches in adults with chronic migraines.
An EEG is a test that detects abnormalities in your brain waves, or in the electrical activity of your brain. The test is used to help detect neurological issues.
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Electromyography (EMG) measures muscle response or electrical activity in response to a nerve’s stimulation of your muscle. The test is used to help find nerve and muscle problems.
ARC neurologists treat a variety of neurological conditions, including stroke, seizures, Parkinson's disease, migraines, and dementias.
A stroke, or brain attack, happens when blood flow to your brain is stopped. It's an emergency situation. Stroke symptoms may happen suddenly and each person’s symptoms may vary. Symptoms may include weakness, drooping, or numbness of the face, arm, or leg, usually on one side of the body, having trouble reading, speaking or understanding, problems with vision, such as dimness or loss of vision in one or both eyes, dizziness or problems with balance or coordination.
737-247-7200 Fax: 512-406-7368
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The visit was very helpful. I like the Dr. The only complaint is how long I had to wait to have an appointment with him.
Nurse and Dr B are great!
Dr Boruchow is amazing!
Dr Boruchow is excellent. If he wasn’t so good as a doctor, he should teach all other doctors on how to be doctors.
Dr. Boruchow is a great doctor I have been seeing for many years. I like his manner and the way he treats his patients.
Dr. Boruchow was the best doctor I have ever seen. Caring, engaging, good listener. He had read my file before he saw me and asked many questions. Did not rush me, and as he was leaving - "do you have any more questions?" Amazing!
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Two specialists join ARC East 7th, and an expansion to ARC Four Points will also offer infusion therapy and MS treatment.
July 3, 2023 2 min read
We are pleased to announce that Scott A. Boruchow, MD, has joined the Neurology team at ARC East 7th.
June 8, 2022 1 min read
Dr. Boruchow is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)