ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Round Rock Ages seen: 10 - 99 Joined ARC: 2012
Dr. Chaudhury only sees patients for same-day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Dr. Chaudhury enjoys spending time with her family, and in activities that include reading, cooking, and traveling.
I strive to provide thorough and efficient care to my patients as much as possible within the boundaries of urgent care, so that they feel better and feel cared for.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Chaudhury, her nurse and both people who helped draw my daughter's blood were all wonderful. They were kind and professional and I'm grateful that they cared enough to make my daughter feel comfortable. Thank you all!
I didn’t feel like I had time to explain my symptom history fully. I felt rushed. I felt like the doctor wanted to assume a possible diagnosis. I left my appointment with worry. I feel like my only chance to get real help is going to a specialist, but I wanted to try a smaller step first.
Very patient & though
Dislike with nurse and doctor
Overall every department was great. I was a little disappointed that going in with chest congestion that the doctor never listened to my lungs. She did listen , as I said my chest felt better. Told me what to take and gave a prescription for it. I guess I should have ask to listen to my lungs to make sure how they sounded. There is a lot of congestion there & it hurts. If I get better great, & if I don't I'll come back later. Thank you
First of all, I needed to get asap and called and there was a cancellation and I had to get there in 30 min. I made it. The nurse was truly so patient because I needed to use the bathroom for lab and couldn't. I finally did and then the Dr. came in and gave me information for what I needed to do and what not to do. She told me info that I had not received prior which was great info. So happy to have seen her.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)