Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC South 1st Ages seen: 18 - 99 Languages: Hindi, Urdu, Gujarati Joined ARC: 2022
Dr. Ali currently has long wait times for new patients. Please see below for physician and advanced practice clinician (APC) she recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Ali is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Ali grew up and received her early medical training in Pakistan before moving to the U.S. In her free time, Dr. Ali enjoys reading about alternative medicine practices from around the world, spending time with her family, exercising every day, and trying out healthy recipes. Her favorite spots in town include hiking on Lady Bird Lake and exploring new hiking trails.
I strongly believe in patient empowerment and working as a team. With my knowledge of evidence-based medicine, compassion for all patients, ability to be a good listener, and interest in integrative care practices, I bring my patients the best and most modern care available. I enjoy getting to know the patient as a whole person and not just their disease, and provide them with knowledge so they can make the right choices for themselves. I am a strong advocate for healthy lifestyles and that ‘an ounce of prevention is worth a pound of cure’ – Benjamin Franklin.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The visit was very helpful, on point and encouraging
Dr. Ali is always very caring and listens to your concerns and ready to help. She is much appreciated. Her nurse is also very kind and understanding.
Dr. Ali ALWAYS provide the ultimate care. They take time to make sure all issues are addressed and both have incredible bedside manner. I cannot recommend them enough and I feel so lucky to be under their care.
Dr. Ali is awesome!
everything was okay
Nurse is awesome. Dr Ali is kind and thorough.
We are happy to welcome Salima A. Ali, MD, Internal Medicine to the team at ARC South 1st. Find out what Dr. Ali means by, "Right knowledge, right choices."
March 11, 2022 1 min read
Dr. Ali is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)