Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Georgetown Ages seen: 0 - 99 Languages: Farsi Joined ARC: 2024
Dr. Zabetian grew up in Vancouver, British Columbia, in Canada. In her free time, she enjoys spending time with her family and enjoying the great outdoors. Dr. Zabetian also loves to travel, to learn about a new culture, food, and language. She is “passionate” about classical music and plays the cello and piano.
I chose Dermatology as a career because it is a fascinating field where I can use my skills and knowledge to detect and treat skin cancers, and improve my patients’ quality of life by treating their skin diseases such as psoriasis. I treat my patients as I would like my own family treated. I take into account not only their skin condition, but the effect it has on the whole body and mind while finding the right treatment for them.
Your ARC dermatologist or advanced practice clinician (APC) will help you decide on the best treatment plan for your acne.
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A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Your ARC dermatologist or advanced practice clinician (APC) works with you to provide care to help ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists and advanced practice clinicians (APCs) can provide the proper care for skin cancer and other skin lesions.
An ARC dermatologist or advanced practice clinician (APC) can evaluate, diagnose, and treat bacterial, viral, and fungal infections.
Find out what is causing your hair loss and nail disorders and receive treatment to get them back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-819-0264 Fax: 512-406-6242
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everything went great. Thank you
Dr. Saba Zabetian was really professional and knowledgeable. She explained to me every concern that I had. All the staff were great!
I arrived 1 day early for my appt. Front desk didn't make me feel dumb but let me know my actual time. Much appreciated. Doc Saba was great at listening. Gave me options. Took care of me.
The doctor was very thorough, made sure all my questions were answered, and communicated clearly. I felt listened to and cared for, and like we have a clear treatment plan moving forward. She was very pleasant to speak with and I felt respected.
The nurse and doctor were delightful. I didn’t have to wait long, and they were efficient
ARC is very helpful. They gave me appointment urgently to meet my medical needs. Staff is available on weekend and very friendly. I love ARC for that. However, I very much liked doctor's experience as well. Really appreciate the help provided.
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
Saba Zabetian, MD, has joined the team at ARC Georgetown to offer dermatology services.
August 19, 2024 < 1 min read
ARC Georgetown adds Dermatology.
August 7, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)