Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Kyle Plum Creek Ages seen: 7 - 99 Non-Surgical Provider Joined ARC: 2017
Dr. Hairgrove is a native Texan, born and raised in the west Texas town of Haskell. When he’s not working, Dr. Hairgrove enjoys spending quality time with his wife and friends, including his golden doodle. He also enjoys playing golf, running, camping, and reading. Dr. Hairgrove’s favorite Central Texas spot is “anywhere with my wife watching a beautiful Hill Country sunset!”
I chose a career in medicine to help fulfill two life passions – to serve humanity and study the physiological processes of the body. As a sports medicine physician, my experiences as a competitive and recreational athlete allow me to empathize with patients’ needs and concerns. I am passionate about treating injuries and also educating patients on injury prevention and the importance of healthy lifestyles. I am always mindful that I am treating a human being, and not exclusively an injury or disease process.
Bracing, casting, and other forms of immobilization help immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.
ARC Sports & Musculoskeletal Medicine physicians offer non-surgical concussion management.
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Diagnostic digital imaging (x-ray) helps ARC doctors diagnose medical conditions, reduces the need for needless invasive exploratory processes, and creates better patient outcomes.
A diagnostic ultrasonography can be used to view internal parts of your body to see if something is wrong or not working properly. They can also be used to help guide injections.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical fracture care.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical management of degenerative musculoskeletal conditions and chronic pain symptoms.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical management of sports injuries and guidance to return to sports activities.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
Your ARC physician or advanced practice clinician (APC) may refer you to a doctor outside of ARC to get an MRI, CT scan, or other procedures not provided by ARC.
Your ARC doctor or advanced practice clinician (APC) may refer you to a physical therapist outside of the ARC clinic system.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Viscosupplement injections introduce hyaluronic acid into your joints to help reduce pain and swelling.
512-295-1333 Fax: 512-406-7327
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Had to wait too long. 35 mins.
Useless appointment not helpful at all. Waited 25 minutes past my appointment to be taken back, waited an extra 15/20 minutes just to see a provider. Told him less than five that I couldn’t be helped. Referrals to out of network providers. Provider gave me nothing but lawyer answers that beat around the bush and didn’t provide me clarity. Will never return to this location.
He goes a step more to make sure im feeling good
Dr Hairgrove was extremely skilled at my treatment. Very thankful for his treatment.
Very friendly and seemed concerned about my problem
Dr is a great listener and very compassionate.
Dr. Hairgrove is currently accepting new patients. He is a non-surgical Musculoskeletal Doctor.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)