Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Rachel Fresques

Rachel C. Fresques, MD Pronunciation Guide

Obstetrics/Gynecology

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients ARC South Ob/Gyn Ages seen: 11 - 99 Languages: Spanish Joined ARC: 2024

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About Rachel C. Fresques, MD

  • Dr. Fresques grew up in Austin. When she is not at work, she enjoys “spending as much time outside as possible!” Dr. Fresques loves to run and swim, and has a dog that keeps her outside and active. She also spends a lot of time gardening and learning as much as she can about native Texas plants. Her favorite area locale is Deep Eddy Pool.

I love to connect with people—hear their stories and about their lives. Ob/Gyn allows me to connect with people throughout their lives, in all its different stages. I have the opportunity to build lifelong relationships with my patients and help them as their priorities and health needs change, always building on the long-term relationship and understanding that we’ve built together over time. My goal has always been to empower people with their own health. Getting to serve as a partner/collaborator/resource for patients in that journey is my favorite part of practicing medicine.

Services

Adolescent Gynecology: "The First Visit"

Adolescent Gynecology: "The First Visit"

According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist and general health counseling, as well as discussion of any concerns.

Annual Gynecological Exam

Annual Gynecological Exam

The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam, and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.

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Birth Control and Contraceptive Counseling

Birth Control and Contraceptive Counseling

Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provids information and supporting patients' decision-making about birth control methods through contraceptive counseling.

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Comprehensive Gynecological Care

Comprehensive Gynecological Care

A gynecologist sees patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.

Comprehensive Obstetric Care

Comprehensive Obstetric Care

Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.

Echocardiogram with Interpretation

Echocardiogram with Interpretation

An echocardiogram (echo) is a noninvasive procedure used to check the heart's function and structures.

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Fertility Care

Fertility Care

Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.

Flu Vaccinations for Pregnant Women

Flu Vaccinations for Pregnant Women

Flu vaccine can help prevent a flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season. 

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Genetic Screening

Genetic Screening

Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.

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High Risk Pregnancy Care

High Risk Pregnancy Care

A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.

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Hysterectomy

Hysterectomy

Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.

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Labor and Delivery

Labor and Delivery

For your convenience and to provide you with the best care, ARC Ob/Gyn doctors are credentialed to deliver at a hospital near your clinic location.

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Menopause

Menopause

An ARC Ob/Gyn physician can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.

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Pap Smears and Other Gynecological Screenings

Pap Smears and Other Gynecological Screenings

Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.

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Postpartum Care

Postpartum Care

Your ARC doctor will show you what to expect and how to manage soreness and discharge, soreness, mood changes, and more after delivery.

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Prenatal Medical Care

Prenatal Medical Care

Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.

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Preparing for Pregnancy

Preparing for Pregnancy

If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or Nurse Practitioner. 

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Preparing for Your Baby

Preparing for Your Baby

Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an Ob/Gyn physician or Nurse Practitioner.

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Sonography

Sonography

A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.

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STD Screening and Treatment

STD Screening and Treatment

STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.

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Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

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Locations & Hours

Credentials

  • Medical School
    The University of Texas at Dell Medical School, Austin, TX, 2020
  • Residency
    The University of Texas at Austin Dell Medical School, Austin, TX, 2024
  • Education
    BA in Psychology, with High Honors, Swarthmore College, Swarthmore, PA, 2014
  • Professional Positions
    • Active Candidate, American College of Obstetrics and Gynecology
    • Member, Travis County Medical Society
    • Member, Texas Association of Obstetrics and Gynecologists
    • Member, American Medical Association
  • Awards & Honors
    • AAGL Recognition of Excellence in Minimally Invasive Gynecology, University of Texas at Austin Dell Medical School, 2023
    • ASCCP Resident Award for outstanding research, academic and/or clinical potential, University of Texas at Austin Dell Medical School, 2023
    • First Place Oral Presentation, Innovation, Leadership & Discovery Scholarship Day, University of Texas at Austin Dell Medical School, 2019

Mentions

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)