Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Four Points Ages seen: 18 - 99 Joined ARC: 2022
Dr. Nolan grew up in the Chicago area and moved to Austin with his wife, also a Midwesterner, over 17 years ago “to find a warmer spot.” In his free time, Dr. Nolan enjoys playing music and building musical instruments, as well as other woodworking projects.
I chose medicine because I was inspired as a child by my pediatrician. I found my specialty while doing research in neuroscience as an undergraduate, which eventually developed into a PhD thesis. Neurology is a field of medicine that involves a holistic approach to the health of the patient. I enjoy approaching the care of my patient and their often complex medical issues by trying to understand their problem and improving their systems.
An EEG is a test that detects abnormalities in your brain waves, or in the electrical activity of your brain. The test is used to help detect neurological issues.
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Electromyography (EMG) measures muscle response or electrical activity in response to a nerve’s stimulation of your muscle. The test is used to help find nerve and muscle problems.
ARC neurologists and advanced practice clinicians (APCs) provide care for a variety of neurological conditions, including stroke, seizures, Parkinson's disease, migraines, and dementias.
A stroke, or brain attack, happens when blood flow to your brain is stopped. It's an emergency situation. Stroke symptoms may happen suddenly and each person’s symptoms may vary. Symptoms may include weakness, drooping, or numbness of the face, arm, or leg, usually on one side of the body, having trouble reading, speaking or understanding, problems with vision, such as dimness or loss of vision in one or both eyes, dizziness or problems with balance or coordination.
737-247-7200 Fax: 512-406-7368
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The MA and doctor wer very friednly and kept me informed as they performed the EMG procedure.
He masked up when he saw I was which I appreciated but as I stated in my last comment just not great bedside manner.
Dr Nolan is a great doctor, and so appreciated. When you’re in pain and you need to see a physician, he is the one you hope to see. I am so thankful I was referred to him.
Dr.Nolan was amazing! He had reviewed my chart, well prepared, and answered all my questions. He was so thorough! He is an amazing doctor!
Dr. Nolan always demonstrates compassion and knowledge of my condition, not only neurologically, but with other complications that I manifest. He has been my neurologist for 20 years.
I really appreciate Dr. Nolan’s directness and caring about some health changes I need to make. Thank you.
42 ARC physicians have been named to Austin Monthly's "Top Doctors 2025." See who's on the list.
January 7, 2025 < 1 min read
ARC Neurologist Patrick Nolan, MD, discusses the implications of an Alzheimer's blood test.
August 12, 2024 1 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Dr. Nolan iscurrently accepting new patients. Call to schedule at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)