Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Round Rock Ages seen: 0 - 99 Joined ARC: 2017
Dr. McCarty’s early childhood was spent in Fort Worth, TX, before moving to Colorado. When she’s not working, Dr. McCarty enjoys cooking, yoga, Pilates, and spending time with her family.
Learn more about Doctor of Osteopathic Medicine (DO).
I chose dermatology as my medical specialty because I love to be able to examine a patient and, in some instances, be able to pick up a more serious systemic disease just by examining his or her skin. I take into account how a disease may affect the entire patient, body, and mind, and address all of these aspects when treating each patient.
Your ARC dermatologist will help you decide on the best treatment plan for your acne.
Learn More
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Botox® Cosmetic is a a safe, non-surgical procedure used to treat excess sweating in the underarms.
Your ARC dermatologist works with you to provide the proper care to ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists can provide the proper care for skin cancer and other skin lesions.
An ARC dermatologist can evaluate, diagnose, and treat bacterial, viral, and fungal infections.
Find out what is causing your hair loss and nail disorders and receive treatment to get them back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
Contact dermatitis is a reaction that happens after your skin comes in direct contact with certain substances. Patch testing can be done to find the substance that's causing the rash.
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr McCarty is very personable and cares about her patients. I appreciate that she spends time and makes me feel like a person not a number trying to get me in and out. She has also taken the time to call me directly to discuss my concerns and diagnosis. Not many doctors do that anymore.
In quick. Out quick :)
The doctor is very kind and knowledgeable making me feel more comfortable. The appointment was quick and easy, she did not make me feel rushed and stayed around to answer all the questions I had.
It was quick.
From check in to walking out the door was literally maybe 20mins. I get that visit time is collected for data purposes. but in all honesty, what kind of care are you providing spending such minimal time with your patient. Disappointed with visit.
Dr McCarty and her nurse always go above and beyond to answer and questions , to make me feel comfortable, and I have the utmost confidence in them.
Six ARC physicians have been named 2024 Texas Super Doctors® "Rising Stars." See who made the list!
June 21, 2024 < 1 min read
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Ten ARC physicians, representing six specialties, have been named to the annual “Rising Stars” listing. Find out who’s on the list!
June 29, 2023 < 1 min read
Dr. McCarty is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)