Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Bee Cave Ages seen: 5 - 99 Joined ARC: 2024
Dr. Pyron grew up in San Antonio. When she is not working or serving as Team Physician for various sports, Dr. Pyron loves being with her dog, Clarabelle, who loves to go for walks, play stick or ball at the park, swim, and search for items based on scent. Dr. Pyron also enjoys the outdoors, “except when it’s the middle of summer heat in Texas!” She also loves her musculoskeletal medicine practice – whether working with an Olympic athlete or the average person who has an injury, it is all fun for her. Among her favorite area locales are Barking Springs in the summer – a great place to cool off and play with her dog in the water. She also loves the parks around Austin, year-round.
I was doing well in studying biology and chemistry, but I knew I did not want to be in a lab all day. I wanted to use my skills to help people (or animals). When I was a child, I wanted to be a veterinarian, then changed my direction in college. I truly believe the best way to practice medicine is to listen. And then apply up-to-date knowledge and skills to devise a plan that suits the patients’ needs.
Bracing, casting, and other forms of immobilization help immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.
ARC Sports & Musculoskeletal Medicine physicians offer non-surgical concussion management.
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Diagnostic digital imaging (x-ray) helps ARC doctors diagnose medical conditions, reduces the need for needless invasive exploratory processes, and creates better patient outcomes.
A diagnostic ultrasonography can be used to view internal parts of your body to see if something is wrong or not working properly. They can also be used to help guide injections.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical fracture care.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical management of degenerative musculoskeletal conditions and chronic pain symptoms.
ARC Sports & Musculoskeletal Medicine physicians and advanced practice clinicians (APCs) offer non-surgical management of sports injuries and guidance to return to sports activities.
Your ARC physician or advanced practice clinician (APC) may refer you to a doctor outside of ARC to get an MRI, CT scan, or other procedures not provided by ARC.
Your ARC doctor or advanced practice clinician (APC) may refer you to a physical therapist outside of the ARC clinic system.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-676-2500 Fax: 512-406-7377
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Pyron is an exceptional doctor.
So glad to be able to get in quickly and the doctor was great.
It was very efficient and the dr and staff were very personable
I met with my primary care physician at ARC and then was able to receive a referral for orthopedic care the same day. The staff at ARC made the appointment for me! Every staff member I encountered was extremely helpful and made the whole process seamless. Wonderful!
The way she made me feel. I felt like she didn’t want to be there and didn’t want to help me. I’m sure she is a great doctor but my visit wasn’t. Maybe she was having a bad day. Maybe that’s why she was the only Orthopedic doctor that I was able to see that day. I am going back. I’m going to look for another orthopedic doctor and have my X-rays transferred to that new physician.
Doctor was very thorough.
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
We are pleased to announce the introduction of Sports & Musculoskeletal Medicine at ARC Bee Cave and the expansion of Pediatrics.
August 26, 2024 1 min read
Sports & Musculoskeletal Medicine added to the services at ARC Bee Cave!
August 7, 2024 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)