Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Bee Cave Ages seen: 12 - 99 Joined ARC: 2000
Dr. Nugent currently has long wait times for new patients. Please see below for physicians he recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Nugent is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Family Medicine
Internal Medicine
Dr. Nugent enjoys reading, flying, and travel. He is married and has three children, one dog, and two cats!
I love medicine because it allows me to spend my days doing interesting and challenging work while helping people at the same time. Family medicine appealed to me from the beginning due to its variety. I knew I’d never get bored – and I haven’t!
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
Dr. Nugent is a Senior AME and is authorized to perform first, second, and third class flight physicals for commercial and private pilots. If you would like to schedule a flight physical with Dr. Nugent, please call ARC Bee Cave at 512-676-2500. The physicals can usually be performed the same week as requested at a cost of $179. If the flight physical requires an EKG, there is an additional cost of $61.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-676-2500 Fax: 512-406-7377
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Nugent is an excellent doctor! Been seeing him for years. ⭐️⭐️⭐️⭐️⭐️
It is always a good experience to arrange an appointment with Dr. Nugent. He has my primary physician for quite a few years and have found him to be an outstanding physician. I truly appreciate his professionalism, caring and knowledge. A truly great physician and wonderful person.
Dr Nugent amazing
As always, Dr. Nugent, provides excellent, informative, and personalized service.
Dr. Mark N. contacted me through TeleHealth quickly . He had my medical records and understood what my symptoms were. He asked additional questions and directed me to the ARC lab in order to have a sample to then determine if I had an infection. The Dr. got the lab results in good time and called in medicine for me. My experience was excellent.
Great Doc and outstanding med services and facilities.
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
April 25, 2015 < 1 min read
Dr. Nugent is currently accepting new patients | Telemedicine visits are available.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)