Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC North Austin Ob/Gyn Ages seen: 12 - 99 Joined ARC: 2023
Mariah grew up in Austin – a rare native! In her free time, Mariah enjoys exploring new adventures throughout Austin with her children, swimming, yard work, and trying new restaurants. Among her favorite area locales is Rainey Street – for “lots of good music and, of course, food!”
Learn more about Nurse Practitioners.
I have always enjoyed helping others as a child. While doing clinical rotations as a Family Nurse Practitioner in school, I was drawn to educating, listening to, and advocating for women and their needs. I have always been a patient advocate, including during my hospital experience. Every patient is safe with me, and there is no question or concern that is too small or unimportant.
According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist or advanced practice clinician (APC) and general health counseling, as well as discussion of any concerns.
The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.
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Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provides information and supporting patients' decision-making about birth control methods through contraceptive counseling.
ARC gynecologists and advanced practice clinicians (APCs) see patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.
Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.
Flu vaccines can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Gender Inclusive Care is an approach to healthcare that respects and responds to the diverse health needs and experiences of our patients, regardless of their gender identity and/or expression. We welcome our patients to an environment free from bias and discrimination that is tailored to each individual's health needs (i.e. gender-inclusive language and terminology).
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt.
An ARC Ob/Gyn physician or advanced practice clinician (APC) can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
Your ARC doctor or advanced practice clinician (APC) will explain what to expect and how to manage soreness, discharge, mood changes, and more after delivery.
Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.
If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC).
Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC)
A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-994-2662 Fax: 512-406-6202
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I really appreciate the care I receive here. Staff are friendly. NP Simms is fantastic. Answers all my questions and makes sure I'm fully informed.
Every single staff member was kind and attentive.
The NP was absolutely wonderful. She was knowledgeable, friendly, and communicative. The nurse assistant was also very friendly and made me feel welcome
I appreciate the time the doctor spent with explaining things, answering questions, and asking questions. She was not rushing, but was caring.
My ultrasound tech was amazing and Mariah Simms always makes me feel comfortable and more educated about whatever may be going on. I definitely recommend her and this office location in particular to any woman wanting to find a great OB and staff.
Loved how Mariah Simms informed me on everything she was doing! Excellent
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)