NormanMD, 24/7 on-demand urgent care powered by ARC, provides access to adult medicine and pediatric physicians and advanced practice clinicians (APCs) all year round—even during the holidays.
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Seton Northwest Ages seen: 10 - 99 Joined ARC: 2021
Dr. Mello grew up in Oregon. In her free time, she enjoys raising two children, outdoor activities that the Hill Country offers, Austin restaurants, and music venues. Her favorite area locale is Lake Travis.
Why wouldn’t I want to be an Ob/Gyn? I am privileged to care for women at every stage of their lives. I chose a career in medicine so I could help improve the quality of life of the women in my community. I believe in providing every woman with consistent, compassionate, evidence-based medical care. Before I became a medical provider, I sometimes felt I was not being heard when relaying my healthcare concerns, so I strive to listen to and educate my patients.
According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist or advanced practice clinician (APC) and general health counseling, as well as discussion of any concerns.
The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.
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Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provides information and supporting patients' decision-making about birth control methods through contraceptive counseling.
ARC gynecologists and advanced practice clinicians (APCs) see patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.
Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.
ARC offers minimally invasive surgical care using one of the most advanced and sophisticated tools, the da Vinci® Surgical System. The da Vinci® Surgical System is a tool that utilizes advanced, robotic technologies to assist your surgeon with your operation. It does not act on its own and its movements are controlled by your surgeon.
Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.
Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.
Flu vaccines can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.
For your convenience and to provide you with the best care, ARC Ob/Gyn doctors are credentialed to deliver at a hospital near your clinic location.
A laparoscopy is a procedure used to examine the organs in the abdomen. It can also examine a woman’s pelvic organs.
An ARC Ob/Gyn physician or advanced practice clinician (APC) can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
Your ARC doctor or advanced practice clinician (APC) will explain what to expect and how to manage soreness, discharge, mood changes, and more after delivery.
If you're planning to become pregnant, taking certain steps can help reduce risks for both you and your baby. Preconception counseling can help prepare you for your new journey.
Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.
If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC).
Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or advanced practice clinician (APC)
Preventive gynecology involves regular examinations and screenings to help detect and treat abnormalities that can be affecting your health.
A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.
512-338-8181 Fax: 512-406-7348
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
This was such a great experience all the way from booking my appointment to walking out of my appointment. The front desk was so incredibly friendly and my doctor and staff are absolutely amazing. Such a great experience all the way around and I am very grateful for everyone there.
Every interaction at this office is always so positive! The front desk, the MA, Dr Mello. I appreciate how kind and personable everyone is.
Wait time was 1 hour past my scheduled appointment time - it would have been nice to get a heads up so I could have showed up a bit later or at least been prepared with a book or snack
The visit was very fast as was the one before. I like and trust Dr Mello, but not a lot of time for actual discussion due to the visit length.
Everything went well, and everyone was thorough and helpful! Great clinic with great people!
Dr Mello was very thorough. Explains everything as she preformed each process and didn’t rush through a single step. Great provider and will recommend her to others!
Leah M. Mello, MD, Ob/Gyn, at ARC Seton Northwest, shares how to tell the difference between baby blues and postpartum depression. Read more.
February 14, 2022 2 min read
Is it ok to take cold medicine while breastfeeding? Dr. Leah Mello shares which medicines are safe and how to take them while breastfeeding. Learn more.
January 10, 2022 3 min read
ARC is pleased to announce that Leah M. Mello, MD, Obstetrics/Gynecology (Ob/Gyn), has joined the team at ARC Seton Northwest. Learn more about Dr. Mello’s advice to women when she says, “You are worth it!”
August 30, 2021 1 min read
Dr. Mello is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)