Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Hutto Ages seen: 12 - 99 Joined ARC: 2020
Dr. Suire currently has long wait times for new patients. Please see below for the physicians and advanced practice clinician (APC) he recommends to new patients wanting to transfer or establish care at ARC.
If Dr. Suire is your primary care physician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Dr. Suire is a native East Texan. When he’s not working, he enjoys long runs, meditation, and time with his wife and two children. Dr. Suire also enjoys outdoor activities such as fishing, hunting, and hiking. His favorite area locales are “anywhere with water” – including Barton Springs greenbelt and Lady Bird Lake. Dr. Suire is a proud Veteran of the United States Air Force Reserves.
Learn more about Doctor of Osteopathic Medicine (DO).
I was hardwired to help others, from pets to family members and friends, from a young age. I believe in achieving balance – our body, mind, and spirit are constantly in a state of flux to maintain harmony and ward off disease.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Learn More
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-846-1244 Fax: 512-406-7324
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Suire was very thorough and answered questions.
He was great
Efficient, organized, and personable. I'll be back
Dr Suire took time to relly listen to my concern and double check his initial evaluation. His willingness to reconsider his first impression allowed him to correctly diagnosis a more serious issue. Thank you Dr Suire!
All good, as always. Thank you
I enjoyed my visit. Dr. Kyle Suire answered all my questions and saw my concern. He was patient and encouraging, very professional. I will continue making me appointments with him.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)