COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023ARC MyChart Downtime 12/3/22
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, December 3 to 7:00am December 4. To schedule an appointment during this time, please call your clinic and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
Available at Multiple Locations
Kate Siems grew up in Lindale, a small town in East Texas. She had the opportunity to spend two years of her career working in Haiti after the 2010 earthquake, which she says “was a life changing experience,” and also where she met her husband! Kate loves hiking and camping – anything outdoors – with her family and friends, spending time with her son and creating new memories. In addition, she loves to travel and explore new places and cultures. Her favorite area locales are the greenbelt trails.
I initially went into medicine because I love working with people, and I found it fascinating. I consider it a huge honor to walk alongside people as they navigate their various health challenges. I want to help alleviate both the emotional and physical suffering that many dermatologic conditions can cause. I place a great deal of importance on making sure patients feel cared for, as well as ensuring they receive excellent medical care. Each patient should leave an appointment with me feeling valued and heard, as well as being clear on their diagnosis and treatment plan.
Your ARC dermatologist will help you decide on the best treatment plan for your acne.
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Botox® Cosmetic is a a safe, non-surgical procedure used to treat excess sweating in the underarms.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists can provide the proper care for skin cancer and other skin lesions.
Find out what is causing your hair loss and receive treatment to get your hair back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
Contact dermatitis is a reaction that happens after your skin comes in direct contact with certain substances. Patch testing can be done to find the substance that's causing the rash.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Mon - Fri: 5:00pm - 9:00pm
Sat & Sun: 8:00am - 5:00pm
Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
Both providers were extremely professional, helpful, and knowledgeable.
the nurse, was very friendly and professional as was Kate Siems Kate is always very good at answering all our questions and concerns. She is always very thorough and gentle when she’s freezing my precancer spots. She makes us feel welcome at ARC. We have told our friends how great she is and how happy we are that she’s our dermatology person.
Kind and courteous. Very professional. On time.
Thankful for the friendly and helpful staff.
Both the nurse and doctor took time to chat with my son and me before beginning the exam - very friendly and personable! Felt very comfortable!.
Dr and assistant both so kind and patient walking me through a difficult and painful procedure. They are rockstars of efficiency and honesty!
Kathryn Siems is currently is accepting new patients.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)