Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Quarry Lake Ages seen: 18 - 99 Joined ARC: 1988
Dr. Merryman has been married for 50 years and has four adult children and five grandchildren. In his free time, he enjoys fly fishing, landscaping, hiking, and traveling in Europe. Dr. Merryman is also active in his local church.
Learn more about Doctor of Osteopathic Medicine (DO).
My goal is to promote my patient’s involvement in their own health with an emphasis on preventive medicine. I strive to guide my patients into a healthier lifestyle, and help them manage their illness by directing specialty referrals when necessary.
You can schedule an office visit to discuss mental health concerns, medication refills, and follow-up care. Your primary care team may utilize screening tools during office visits to identify potential mental health concerns, enabling them to provide appropriate resources and/or treatment options.
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An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers mental health medication management for patients with behavioral or cognitive health conditions.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-338-8388 Fax: 512-406-6274
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I waited 2 months for this appointment and it lasted less than 30 minutes. I told the doctor I have never had a PCP before and wanted to take care of several long standing problems. Dr. Merryman was very nice but did not seem to value my input when I shared my concerns. He simply stated 'well you seem like a pretty healthy person.' He did order tests for the abdominal pain I have been experiencing, but did not do any kind of examination or physical, did not ask me about my visual impairment and legal blindness, did not ask me about my vaccination status or if I wanted any additional vaccines, did not ask me about my sexual health, and did not seem to be concerned about any of the other symptoms I told him were significantly impacting my life.
Dr Merryman was very nice and attentive. Front desk staff as always friendly and helpful!
The doctor and nurses were very helpful and seemed genuine.
I love Dr Merryman, He treats his patients as if we are the member of his family.
Dr Merryman is amazing! Professional, Caring, great sense of humor, Family oriented, cultural, kind, knowledgeable The best Doctor I have ever had! I will recommend him to everyone I know
ARC & Dr Merryman have been my provider 30 years! Simply the best!!
Welcome back to the Family Medicine team at ARC Quarry Lake!
May 18, 2023 < 1 min read
Dr. Merryman has retired from ARC. His last day seeing patients was June 30. Please see below for physicians he recommends to patients wanting to establish care at ARC Quarry Lake. (Read letter)
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)