We’re open regular hours at all ARC Clinics
Text messages regarding appointment confirmations, personal health, and registration will now come from SMS code 27903. Read more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Languages: Gujarati, Spanish Joined ARC: 2022
Dr. Parekh has relocated his practice to ARC Anderson Mill and will continue to see patients at ARC Four Points. His last day seeing patients at ARC Medical Plaza Specialty was Friday, October 4, 2024. Read letter.
Dr. Parekh’s early years were spent in India, then in the U.S. in Chicago and Massachusetts. When he is not at work, he enjoys “anything outdoors,” whether just a walk in the neighborhood or hiking and picnicking with his family. Dr. Parekh also enjoys traveling, cooking, and “of course, eating at food trucks!” His favorite area spot is the hike-and-bike trail loop around Lady Bird Lake.
I chose medicine because it is one of the few careers so exclusively people-focused that I can talk to many different people each day and get to know them! After practicing general pediatrics for several years, I chose to become an allergist because I was seeing so many patients with allergy problems and really wanted to delve deeply into that specific area. I enjoy Allergy so much because treating people for their underlying condition with allergy drops or shots lets me get to the root cause of the problem instead of just giving a medication to put a ‘bandaid’ on the problem.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-250-5571 Fax: 512-406-7300
737-247-7200 Fax: 512-406-7368
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everything was good!
Short wait times, caring doctor & staff
Gave a 9 only because it took so long to get an appointment. The skin test was inconclusive because I took an antihistamine before but doctor prescribed antibiotic to help with current sinus infection and the blood work will hopefully determine if I have any allergies.
Explained procedures and very informative. Polite
Very efficient visit Dr and staff were friendly, helpful!
Too much wait time, wasted 2 hours for an ordinary appointment
28 ARC physicians representing 11 specialties have been named 2024 Super Doctors®. Find out who made the list!
November 27, 2024 < 1 min read
Please welcome Austin Regional Clinic’s new physicians and APC and find out which specialists are transferring to new locations.
August 30, 2024 1 min read
Hetu Parekh, MD, explains the effects that our weather is having on asthma and allergy sufferers.
June 6, 2024 2 min read
Dr. Parekh is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)